Claims Adjuster

1 week ago

ChathamKent, Canada Kent & Essex Mutual Insurance Full time

**Kent & Essex Mutual Insurance Company** is a well-established property and casualty, mutual insurance company proudly located in Chatham-Kent. We are a financially strong and progressive company with over 135 years of experience building relationships with our policyholders, broker partners and community partners.

**Responsibilities**

As an Adjuster, you will be expected to: conduct thorough investigations, determine coverage and validity of claims, interview and communicate with insureds, claimants, and witnesses, inspect claim sites, and negotiate settlements. Adjusters review the policy wordings to confirm applicable coverage for the loss, as well as set adequate reserves while maintaining the proper level of privacy, discretion, and confidentiality at all times.

The Claims Adjuster handles a variety of claims in several lines of insurance business including, Liability, Commercial, Property, and/or Farm. As an Adjuster you will balance your time between the office and attending the site of the claims assigned to you in order to conduct investigations while utilizing your own vehicle for travel.

**Qualifications**
- Graduate of a community college program or equivalent work experience and job knowledge.
- \Strong industry knowledge (preference will be given to experienced applicants / junior applicants can apply).
- Knowledge and understanding of the life cycle of an insurance claim.
- Analytical, research and basic mathematical skills along with basic understanding of building construction materials and techniques.
- Required - Possession of a valid Ontario driver’s license with a clear Motor Vehicle Driver (MVR) report with no major violations and/or convictions and valid insurance or the means to travel daily for work.
- Excellent verbal and written communication skills.
- Ability to work independently in high pressure or emotional situations.
- Ability to remain professional and tactful when dealing with difficult and challenging situations.
- Ability to develop and maintain productive working relationships with peers, clients, and industry professionals.
- Proficient in MS Office Suite.
- Experience with Guidewire would be considered an asset.

**What Do We Offer?**
- A supportive, diverse, and collaborative team.
- A company that values our business partners, our community and the health and well-being of our team.
- Extensive benefit and compensation package which includes a pension.
- This role is in-office with travel outside of the office daily, with some flexibility to work remote.

**Job Types**: Full-time, Permanent

**Benefits**:

- Automobile allowance
- Casual dress
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Chatham-Kent, ON N7M 0L2: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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