Client Services

2 weeks ago

New Minas, Canada Hearing Institute Atlantic Full time

_**Hearing Institute Atlantic**_, an established hearing health care leader and provider of hearing solutions, is looking to add a dynamic new person to our team.

**Client Services: Full Time, Weekdays, Bridgewater, NS**

To be considered for this position, you must be able to demonstrate experience in the following areas:

- strong ability to anticipate needs and work independently
- excellent communication skills with emphasis on telephone skills
- time management & top customer service skills are essential
- mature and professional approach with all patients
- sales focussed, with an ability to increase business and build client database
- high level of proficiency in a windows environment / MicroSoft Office Suite

Main duties:

- Client welcome, greeting, intake
- Charting, filing, follow up
- Data entry, billing and insurance providers
- Sales of products at counter
- Lots of telephone work; calling, confirming, scheduling
- Support to the audiologists, patient flow
- Learning h/aid repairs, quick fixes and supplies
- Cash handling and balancing
- Opening / closing everyday, light cleaning, tidying

**Salary**: $18.00-$20.00 per hour

**Benefits**:

- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Bridgewater, NS B4V 4H5: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer Service: 2 years (preferred)
- Administrative experience: 2 years (preferred)

Work Location: In person

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