Member Services Clerk

2 weeks ago


Stony Plain, Canada North Central Co-operative Association Ltd. Full time

**Who we are**:
Co-op does business differently. As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and how you can help bring our brand to life, visit us at

**Why it matters**:
Our Team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.

**What you'll do**:
Provide members, visitors and staff with an exceptional customer experience:

- Answer telephones and greet each customer personably, guiding them to the appropriate department if necessary
- Process member payments when required
- Sort and distribute daily mail from retail locations as it pertains to back up for the daily sales recap
- Administrative filing as required
- Sort and distribute daily Canada Post mail, prepare daily bank deposits
- Daily filing of charge invoices, bank card receipts, etc.
- Manage, track and place supply orders for the administration office and retail locations as needed, with a focus on expense control and supply management.

**Who you are**:

- Post-Secondary in Accounting, Commerce or Business
- 3-5 years of related experience
- Moderate to Intermediate user of Microsoft Office with the ability to use formulas, and other functions of Excel.
- Strong organizational and time management skills in order to effectively manage multiple priorities and competing demands within tight deadlines.
- Exemplify the Coop’s values and demonstrate a respectful and inclusive approach.
- Demonstrated initiative in recognizing opportunities for improvement and efficiency

At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.

People & Culture
North Central Co-operative


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