Community Operations

5 months ago

Dryden, Canada Adult and Teen Challenge of Central Canada Full time

Community Operations & Recovery Manager (Dryden)

**Department of Functional Area**: Community Office

**Reports to**: Community Office Director

**DNA Alignment**

ATCCC is a Christ-centered, non-profit ministry focused on substance abuse treatment and recovery. Our vision is to put hope within reach of every community by providing freedom from life-controlling issues through the power of Jesus Christ. This position requires someone who is a born-again, Spirit-led believer and agrees to the Christian doctrines found on the ATC website. This role also requires the individual to live/work in and through these core values:

- **INTEGRITY**:

- We treat people like Jesus did, with eyes of grace, while speaking the truth
- **EXCELLENCE**:

- From the long-distance vision to the day-to-day tasks, our ministry is worth our best effort
- **SERVICE**:

- Our Saviour treasures the men, women, and teens in our care, and we are honoured to serve them
- **LEADERSHIP**:

- We live to become more like Jesus and invite many people to come with us

**Cultural Fit**

An energetic, positive thinker who is humble, hungry and smart. Humility is always serving others and making the engagement experience powerful, whether a customer, a donor or a fellow team member. Hungry to perform with excellence while striving for continuous learning. The ability to be socially and relationally smart in interacting and engaging others on behalf of the ministry, understanding every team member represents ATCCC.

**Primary Purpose** The Community Operations & Recovery Manager is responsible for leading and supporting a team in a community outreach office, focusing on community engagement, fundraising, event support, and developing and facilitating recovery programs. This role involves a strong emphasis on building and maintaining relationships with local donors, training and supporting staff and volunteers, managing resources, and acting as a first point of contact for admissions. The position requires a background in social work, psychology, counseling, public health, or a related field, and an in-depth understanding of addiction, recovery, and crisis intervention. The director will also be involved in administrative duties, strategic planning, communication strategies, and ensuring adherence to accreditation standards and organizational guidelines.

**Duties And Responsibilities**: _Note: This is not a complete list of this position’s duties and responsibilities. The items below are examples of the types of activities performed. Other duties may be assigned._

**Primary Responsibilities**:
1. **Leadership**: Lead and support the team of local staff members in the community outreach office, managing schedules, setting goals, planning, and driving community engagement initiatives, while ensuring effective office operations and team collaboration in alignment with the organization's mission.
2. **Fundraising**: Daily fundraising efforts to substantially drive the growth and development of local ministry programs, alongside managing administrative duties, contributing to strategic planning, and enhancing communication strategies.
3. **Event’s Support**: Leads targeted fundraising efforts for Adult & Teen Challenge, actively engaging and inviting donors and community members to participate in fundraising and events, fostering a collaborative effort to secure essential funding for the ministry's programs and activities.
4. **Community Engagement and Network Building**: Actively fosters and strengthens relationships with local donors by promptly addressing their inquiries, keeping them regularly informed about the organization's latest developments, and showcasing the impactful results driven by their donations.
5. **Program Development and Facilitation**: Assisting in the creation and execution of effective recovery programs, including Ready Now Recovery Groups and Freedom Church Services. This involves planning, administration, and direct interaction with individuals in need.
6. **Training and Support for Staff and Volunteers**: Providing essential training, support, and mentorship to staff and volunteers, ensuring they are equipped with the necessary skills and knowledge to deliver high-quality services.
7. **Resource Management**: Overseeing the maintenance and upkeep of the community Office.
9. Coverage of other staff vacation and sick leave including those in other locations if need

**Qualifications**:
1. **Educational Background**: Degree in Social Work, Public Administration, Nonprofit Management, or a related field preferred.
2. **Leadership Experience**: Minimum of 3-5 years in a leadership role within a nonprofit or community service organization, demonstrating skills in team management, strategic planning, and effective operations.
3. **Fundraising and Event Management**: Proven track record in fundraising, including donor relations, with a focus on community-based initiatives.
4. **Community Engagement Skills**: Strong

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