Personal Banking Associate Trainee

1 month ago

Simcoe, Canada TD Bank Full time

403850BR

Retail Banking - Financial Services

Simcoe, ON

March 22, 2023

Company Overview

Department Overview

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Description**:
Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a **Personal Banking Associate **for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

- Engage customers in day to day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
- Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
- Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
- Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
- Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
- Participate in the timely and accurate completion of business processes and procedures
- Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD’s Code of Conduct and Ethics
- Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

**Requirements**:

- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
- Knowledge of banking solutions and processes to advise customers
- A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
- A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
- A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Hours

37.5

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

  • Personal Banking Associate

    1 month ago

    Simcoe, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Personal Banking Associate

    1 month ago

    Simcoe, Canada BMO Financial Group Full time

    23 Norfolk Street South Simcoe Ontario,N3Y 2V8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Personal Banking Associate

    1 month ago

    Simcoe, Canada BMO Financial Group Full time

    23 Norfolk Street South Simcoe Ontario,N3Y 2V8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Experience Associate- Simcoe

    2 days ago

    Simcoe, Canada Scotiabank Full time

    Requisition ID: 167147 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Financial Services Associate

    4 weeks ago

    Simcoe, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Customer Experience Associate

    1 month ago

    Simcoe, Canada TD Bank Full time

    Work Location: Simcoe, Ontario, Canada Hours: 15 Line of Business: Personal & Commercial Banking Pay Details: **Job Description**: KEY ACCOUNTABILITIES CUSTOMER - Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice -...

  • Customer Experience Associate

    4 weeks ago

    Simcoe, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Customer Experience Associate

    4 weeks ago

    Simcoe, Canada TD Bank Full time

    408346BR Retail Banking - Customer Service Simcoe, ON May 3, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and...

  • Personal Support Worker

    3 hours ago

    Simcoe, Canada Sienna Senior Living Full time

    Casual PSW_ If you’re passionate about leading a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us! The Personal Support Worker is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection. As a Personal Support Worker your typical day will...

  • Associate Financial Advisor

    3 days ago

    Simcoe, Canada Essential HR Full time

    We are a busy office and growing. Discover a better place to grow your career: a place that’s caring, engaging and rewarding. We’re proud of our diverse culture of trust and respect. Our Agency aspires to be the leader in client engagement among Canadian Insurers. We strive to provide a seamless and personalized client experience. **About the Associate...

  • Owner Experience Representative

    2 days ago

    Simcoe, Canada Libro Credit Union Full time

    Career Opportunity Libro is growing - and Libro is hiring. Our expansion plans include a series of new hires across southwestern Ontario. Take a look. Who We Are Imagine working for an organization where every employee and customer is an Owner. No matter whether a customer Owner or employee Owner, everything we do at Libro is about helping people like...

  • Wireless Sales Associate

    2 days ago

    Simcoe, Canada The Mobile Shop Full time

    **The Mobile Shop Careers - Sales Associate** **NEW** For an instant interview between 10am - 9pm EST, click here** **or visit the Careers page on our website. Open the chat bubble on the bottom right hand corner. What is The Mobile Shop? Technology is a part of our everyday lives. We at The Mobile Shop connect thousands of Canadians every year with the...

  • Production Associate

    1 month ago

    Simcoe, Canada Venn Cannabis Inc. Full time

    **Primary Accountabilities**: Reporting to **the Assistant Cultivation Manager,** the Production Associate will be responsible for assisting with all production related tasks and other tasks as required. **Production Duties and Responsibilities**: - maintenance of plants from seed to harvest, - plant destruction, and other - general production/sanitation...

  • Sales Associate

    4 weeks ago

    Simcoe, Canada Simcoe Home Hardware Full time

    As one of the larger retailers in the area, Crompton Home Hardware Building Centre in Simcoe, Tillsonburg and Delhi offers long term, secure, full-time employment with competitive wages and a good benefits plan. Home Hardware Stores Limited is Canada's largest independent home improvement retailer as well as being one of the country's most recognized brands....

  • Inside/counter Sales Associate

    1 month ago

    Simcoe, Canada Westburne Full time

    Westburne is much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow. To learn more about Westburne, please visit us at...

  • Administrative Assistant

    1 month ago

    Simcoe, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Counter/warehouse Associate

    1 month ago

    Simcoe, Canada Westburne Full time

    **Westburne** is much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow. To learn more about Westburne, please visit us at...

  • Customer Service Representative

    2 days ago

    Simcoe, Canada BMO Financial Group Full time

    23 Norfolk Street South Simcoe Ontario,N3Y 2V8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Post Harvest Production Associate

    1 month ago

    Simcoe, Canada Venn Cannabis Inc. Full time

    Reporting to the Post Harvest Manager the Post Harvest Production Associate will be responsible for: Bucking, curing, trimming (machine and hand) and bulk packaging, as well as help with watering and plant maintenance as well as cleaning and sanitation as per SOP and Health Canada requirements. **Duties and Responsibilities**: Duties and responsibilities...

  • Counter/Warehouse Associate

    1 month ago

    Simcoe, Canada Westburne Full time

    Westburne is much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow.To learn more about Westburne, please visit us at...