Business Systems Analyst

3 weeks ago


Toronto, Canada Questrade Financial Group Full time

Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, there are flexible working arrangements so you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at Questrade.

What’s it like working as a Business Systems Analyst at Questrade?

At Questrade, we bring digital solutions into our investment needs. Our Business Systems Analysis team is the conduit between our Technology department and various lines of business, to build and improve our platforms.

The Business Systems Analyst gathers business requirements for the engineering team and communicates technical milestones for business stakeholders. This role requires a strong understanding of software development for trading systems. With knowledge from both technical and business perspective, the Business Systems Analyst would also be the Subject Matter Expert for investing teams marketing platforms.

Need more details? Keep reading...
- Work with various business stakeholders to gather and refine requirements for a team under one Mission
- Create and maintain solution intents at the feature level, contributing to cross squad requirements and respective solution intents.
- Work closely with engineering teams and designers to build and improve investment products
- Develop acceptance criteria, assist in testing, and provide data analysis on proposed and ongoing initiatives.
- Collaborate with engineering teams to ensure business requirements are accurately translated into technical specifications.
- Provide solutions for new services and make recommendations to improve product quality, reliability, performance, and scalability
- Provide ongoing support and assistance to squad members, seeking occasional guidance from senior staff when needed.
- Contribute to a culture of continuous improvement and operational excellence by identifying and implementing process improvements wherever appropriate

So are YOU our next Business Systems Analyst You are if
- You enjoy solving business problems and recommend scalable solution
- A good understanding of capital markets and preferably some knowledge about the stock market.
- You have invested in the stock market or cryptocurrency, and have your own rationale in deciding a good investment
- Strong written skills and some experience documenting business processes
- Experience with MSSQL, Power BI or equivalent database tools
- You are a team player who enjoys working in a fast-paced environment
- You want to make better Questrade products to use them yourself
- You enjoy defining scope to bring ambiguous project into a reality
- You understand the importance of mapping workflows into diagrams, and enjoy dealing with large data set in spreadsheets
- You can convey importance of technical improvements to business stakeholders naturally, like fixing a production bug
- You are a brilliant detective at troubleshooting issues on your product
- You are excellent at time management and prioritization
- 2+ years working as a Business Analyst, Product Owner, or technical role within the financial services industry
- Work experience or knowledge in investments industry: discount brokerage and wealth management.

Additional kudos if you have
- Bachelor’s degree in Engineering, Computer Science, IT, Business, and/or Finance with relevant work experience.
- Completed or pursuing Canadian Securities Course (CSC®), Certified Scrum Product Owner (CSPO®), Certified Scrum Master (CSM®), Certified Business Analyst Professional (CBAP®) or equivalent
- Closely worked with JIRA, Confluence, Gitlab or equivalent tools
- Knowledge in banking and/or cryptocurrency industry
- Software development and/or entrepreneurial experience.

Sounds like you? Click below to apply #LI-DM1 #LI-Hybrid

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of



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