Casual Receptionist

**KINA Gbezhgomi Child and Family Services**
**Location: Manitoulin**

Kina Gbezhgomi Child and Family Services (KGCFS) is a designated Child Welfare Service delivering Child Protection Services within seven member First Nations in the Districts of Sudbury and Manitoulin. KGCFS honours and supports our families and community’s inherent authority to care for their children based on unity, traditions, values, beliefs, and customs.

**Casual Receptionist**

**Location: Manitoulin**

The Casual Receptionist will provide administrative support services to the staff of Kina Gbezhgomi Child and Family Services on an on-call basis.

**Qualifications**:

- Certificate or Diploma in the secretarial course or business administration from an accredited College;
- A minimum of two (2) years of experience in secretarial and office services preferably in a social services organization;
**Duties**:

- Ensure telephone coverage during regular business hours by receiving all incoming phone calls, screen calls to determine the suitability and transfer to appropriate agency personnel for service, record and relay information and ensure agency staff receives all phone contacts and communiqués;
- Use judgment regarding the sensitivity and priority of phone calls and client contacts and direct them to the appropriate agency personnel or external services;
- Manage the switchboard including the agency’s voice mail system and act as administrator to ensure the system is operable and efficient at all times;
- Ensure that the applicable phone lines are transferred to the After Hours Worker at the end of each business day and immediately released upon beginning each business day;
- Promote a professional image of the agency to internal and external contacts by greeting the public in a courteous and helpful manner; assist them by directing and announcing their arrival to appropriate staff, i.e. staff, collateral contacts, and clients;
- Capable of operating independently with mínimal supervision while keeping appropriate management informed of any potential problems or sensitive issues surrounding contacts or other matters within the reception area;
- Maintain and ensure the safekeeping of the daily phone log of all agency staff on a daily basis;
- Maintain an accurate log of all incoming and outgoing mail and faxes;
- Will coordinate mail delivery system of incoming and outgoing correspondence to their proper destinations/designates;
- Prepares and distributes records, documents, photocopies, as required;
- May assist in the coordination, arrangements for meetings, training, workshops, and conferences for agency staff when required;
**Deadline: May 6, 2022 at 4pm**

KGCFS offers competitive wages, a generous benefits package, and OMERS pension plan.

Human Resources - Confidential Causal Receptionist - Manitoulin
Kina Gbezhgomi Child and Family Services
Main Office - 98 Pottawatomi Avenue,
Wikwemikong, Ontario P0P 2J0

**Job Types**: Part-time, Casual

Schedule:

- Day shift

Ability to commute/relocate:

- Wikwemikong, ON P0P 2J0: reliably commute or plan to relocate before starting work (required)

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

Application deadline: 2024-03-30
Expected start date: 2024-03-30