Department Manager

5 months ago


Kitchener, Canada Canadian Tire Full time

Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast?

Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home products.

Canadian Tire offers competitive compensation packages including; benefits, potential for profit sharing, extensive training, and career opportunities from within and across the country at the Canadian Tire Retail stores.

**Summary**:
As a member of the store's Management Team, the Department Manager contributes to the success of the store by communicating the business objectives of the store to his/her team. The Department Manager is responsible for managing and leading the department in providing high quality workmanship and service that ensures customer satisfaction. He/she ensures that the department team consistently meets performance expectations in terms of customer experience, sales growth, retail execution and profitability.

**Main Responsibilities and Tasks**:

- Encourages and maintains a culture that values excellent customer service to all customers through effective training, supervision, coaching and performance management.
- Holds team members accountable for providing an excellent customer experience and recognizes those who excel in it.
- Leads by example and consistently delivers an excellent customer experience.
- Implements and follows store policies and procedures that deliver a high-quality customer experience.
- Maintains quality department presentation, through daily inspections and ensuring all store audit performance requirements are met in the department.
- Ensures department is appropriately staffed through effective planning and scheduling and according to store budget and customer needs.
- Plans and manages daily/weekly departmental activities as well as seasonal changeovers and works with the team to execute them.
- Supervises and assists team members in daily departmental operations in order to meet established productivity goals.
- Communicates and ensures compliance with company, store and department policies, as well as health and safety programs and regulations.
- Assists in selecting and orientating new employees, store opening and closing responsibilities.
- Coaches and encourages team members in learning new retail operational processes and procedures and new skills in order to improve performance. Regularly provides informal and constructive feedback.
- Addresses issues and conflicts in a timely manner.

**Requirements**:

- Experience in retail sales, execution and operations.
- Good working knowledge of department products and functions.
- Demonstrated supervisory, leadership and/or managerial experience or relevant experience.
- Ability to operate a cash register is an asset.
- Experience in a Canadian Tire store is considered an asset.
- Results-oriented individual who thrives on achieving challenging goals.
- Ability to serve customers in a professional manner and to inspire their confidence and trust.
- Ability to lead and manage a team to achieve common goals in a fast-paced environment.
- Effective written and oral communication skills.
- Ability to motivate and coach others as well as provide feedback.
- Ability to plan, organize, delegate and follow up on team's activities and projects.
- Ability to find solutions to problems and make decisions.
- Ability to multitask, adapt and cope with challenging situations.
- knowledge in Auto service and parts

**More about the position**:
**Potential Career Opportunities**
- Next levels: Store Manager and General Manager.

**Physical Demands and Working Conditions**
- Standing/walking for 8 hours.
- Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from "light" to "heavy".

**Our offering includes**
- Competitive compensation and benefit package
- Potential for Profit Sharing
- Employee Shopping Discounts
- Flexible work hours
- Learning and Development opportunities
- Scholarships
- Reward and Recognition Program
- A culture of performance & accountability
- A supportive and positive team environment

**Background Check Requirements**:

- Employment Verification

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.


  • Department Manager

    5 months ago


    Kitchener, Canada Real Canadian Superstore Full time

    All referred applicants must first be submitted through Workday by a current Loblaw Colleague._ Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment...

  • Department Manager

    5 months ago


    Kitchener, Canada Real Canadian Superstore Full time

    All referred applicants must first be submitted through Workday by a current Loblaw Colleague._ Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment...

  • Department Manager

    3 days ago


    Kitchener, Canada undisclosed Full time

    H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here .Job DescriptionDepartment Managers are responsible for a lot of things here at H&M. From...


  • Kitchener, Ontario, Canada Farm Boy Full time

    Job Title: Produce Department ManagerJob Summary:We are seeking a highly motivated and organized Produce Department Manager to join our team at Farm Boy. As a key member of our produce team, you will be responsible for ensuring the highest level of customer service and quality in our produce department.Key Responsibilities:Provide exceptional customer...


  • Kitchener, Ontario, Canada Farm Boy Full time

    Job Title: Produce Department ManagerJob Summary:We are seeking a highly motivated and organized Produce Department Manager to join our team at Farm Boy. As a key member of our produce team, you will be responsible for ensuring the highest level of customer service and quality in our produce department.Key Responsibilities:Provide exceptional customer...

  • Department Manager

    5 months ago


    Kitchener, Canada Rona Full time

    **We are hiring for a Full Time, Salaried Department Manager. This Department Manager will be overseeing the Pro Sales Desk, the Lumber/Building Materials a Department and the Millwork Department. Salaried positions receive benefits, vacation and sick time. They are required to have full, open availability including evenings and weekends. This postion can be...


  • Kitchener, Ontario, Canada Farm Boy Full time

    Job SummaryThe Produce Department Manager is responsible for assisting the Department Manager in the day-to-day operations of the backroom in the Produce Department. This role ensures a quality service approach to all employees, customers, and suppliers.Main Responsibilities:Provide exceptional customer service and support Farm Boy's vision of the best fresh...


  • Kitchener, Ontario, Canada Farm Boy Full time

    Job SummaryThe Produce Department Manager is responsible for assisting the Department Manager in the day-to-day operations of the backroom in the Produce Department. This role ensures a quality service approach to all employees, customers, and suppliers.Main Responsibilities:Provide exceptional customer service and support Farm Boy's vision of the best fresh...


  • Kitchener, Ontario, Canada Farm Boy Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Produce Department Manager to join our team at Farm Boy Inc. As a key member of our produce department, you will be responsible for ensuring the highest level of customer service and product quality.Key ResponsibilitiesCustomer Service: Provide exceptional customer service and support to our...


  • Kitchener, Ontario, Canada Farm Boy Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Produce Department Manager to join our team at Farm Boy Inc. As a key member of our produce department, you will be responsible for ensuring the highest level of customer service and product quality.Key ResponsibilitiesCustomer Service: Provide exceptional customer service and support to our...


  • Kitchener, Canada Golf Town Operating Limited Partnership Full time

    Our grass is greener... It’s no secret that our people love golf. What you may not know is that Golf Town is a place where golf enthusiasts can put their love of the game to use, building and sharing their knowledge of the latest industry trends. We work together in a highly professional environment, spreading passion for the game through our Green Jacket...

  • Department Manager

    2 weeks ago


    kitchener, Canada RONA+ Full time

    Department Manager (Full Time, Salaried)Language EnglishFrançais (CA)Apply NowWe are looking for a Department Manager to join our team. This is a Full Time, Salaried position. Department Managers are expected to have full, open availability including mornings, evenings and weekends. Salaried po

  • Department Head

    3 weeks ago


    Kitchener, Ontario, Canada Farm Boy Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Department Manager to join our team at Farm Boy Inc. As a Department Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and achieve sales goals.Key ResponsibilitiesLead a team of retail professionals to achieve sales goals and deliver...

  • Department Head

    3 weeks ago


    Kitchener, Ontario, Canada Farm Boy Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Department Manager to join our team at Farm Boy Inc. As a Department Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and achieve sales goals.Key ResponsibilitiesLead a team of retail professionals to achieve sales goals and deliver...

  • Department Head

    3 weeks ago


    Kitchener, Ontario, Canada Farm Boy Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Department Manager to join our team at Farm Boy Inc. As a Department Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and achieve sales goals.Key ResponsibilitiesLead a team of retail professionals to achieve sales goals and deliver...

  • Department Lead

    3 weeks ago


    Kitchener, Ontario, Canada H&M Group Full time

    About the RoleWe are seeking a highly skilled Department Lead to join our team at H&M Group. As a Department Lead, you will be responsible for leading a team of retail professionals and driving sales growth in your department.Key Responsibilities Organize and distribute work among team members, set priorities, and maintain an overview of tasks to be...

  • Department Manager

    2 weeks ago


    Kitchener, Canada RONA+ Full time

    We are looking for a Department Manager to join our team. This is a Full Time, Salaried position. Department Managers are expected to have full, open availability including mornings, evenings and weekends. Salaried positions come with paid vacation, sick time and benefits. By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and...

  • Department Lead

    4 weeks ago


    Kitchener, Ontario, Canada The Home Depot Canada Full time

    Unlock Your Potential at The Home Depot CanadaAbout the Role:As a Department Supervisor, you will play a key role in leading our team to deliver exceptional customer service and drive sales growth. You will be responsible for coaching, training, and motivating associates to perform at their best, while ensuring department staffing levels meet business...

  • Department Lead

    4 weeks ago


    Kitchener, Ontario, Canada The Home Depot Canada Full time

    Unlock Your Potential at The Home Depot CanadaAbout the Role:As a Department Supervisor, you will play a key role in leading our team to deliver exceptional customer service and drive sales growth. You will be responsible for coaching, training, and motivating associates to perform at their best, while ensuring department staffing levels meet business...


  • Kitchener, Ontario, Canada QFairway Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Food Service Supervisor to join our team at QFairway Inc. as a key member of our culinary department. The successful candidate will be responsible for overseeing the daily operations of our restaurant, ensuring that food and service meet the highest quality standards.Key ResponsibilitiesSupervise and...