Barista / Customer Service

3 months ago

Victoria, Canada KWENCH Full time

**Location**: Neighbourly Café at KWENCH, Victoria, BCReports to: Café ManagerEmployment Type: Part-Time / Full-Time (depending on needs)$21 PH
Who We Are KWENCH is a premium coworking and culture club offering office space, conference rooms, fitness facilities, creative studios, events, learning, community, and dining—all under one roof. Our state-of-the-art facility and exceptional service provide members with a convenient lifestyle, fostering flexibility, connection, and well-being.We are committed to hiring passionate individuals who want to explore their talents. As an equal opportunity employer, KWENCH embraces diversity and welcomes applicants of all backgrounds, regardless of race, gender, sexual orientation, or disability.Job OverviewNeighbourly Café seeks a passionate, customer-focused Café Assistant Barista to join our team. You will support the café’s daily operations, assist in preparing and serving quality coffee beverages, and create a welcoming and friendly environment for our members and guests. As part of a dynamic, creative community at KWENCH, you will also contribute to maintaining the café’s unique blend of hipster and drag aesthetics.Key Responsibilities
- Prepare and serve various high-quality coffee and espresso beverages, including espressos, lattes, cappuccinos, and teas.
- Maintain cleanliness and organisation of the café, including the barista station, seating areas, and equipment.
- Engage with customers, answer questions, and take orders with a friendly and approachable attitude to provide excellent customer service.
- Assist in brewing coffee, managing inventory, and ensuring all products are stocked.
- Operate the cash register, handle transactions, and maintain accurate cash handling.
- Support in preparing and serving light snacks, pastries, and other café items.
- Assist with opening and closing duties, ensuring all tasks are completed efficiently.
- Contribute to maintaining the café's unique ambience, ensuring it aligns with our aesthetic and customer expectations.
- Stay up-to-date on new coffee trends, drinks, and techniques to enhance the café experience.

Qualifications
- Prior experience as a barista or in a café/coffee shop environment is a plus but not mandatory. Training will be provided.
- Strong customer service and communication skills.
- Ability to work well in a fast-paced, team-oriented environment.
- Comfortable with multitasking and maintaining attention to detail.
- Passion for coffee, food, and creating a memorable café experience for every guest.
- Ability to work flexible hours, including weekends and holidays.
- Interest in supporting a creative and inclusive community atmosphere.

Perks and Benefits
- Opportunity to work in a vibrant, community-driven environment.
- Free access to KWENCH events and activities.
- Staff discounts on café products.
- Training and growth opportunities in both café and hospitality operations.

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