Contingent-it

1 month ago

Mississauga, Canada Garland Commercial Ranges Ltd Full time

We are Garland We design, manufacture and supply best-in-class commercial ovens, ranges, grills and countertop cooking equipment for the global foodservice market. We empower you to grow with us. We recognize you and reward you. We win together as one team.

Garland is looking for an IT Intern

Under close supervision, the IT Intern assists customers and clients with Personal Computer and related network issues. Tasks may be performed at the end-user's location or remotely to trouble-shoot, maintain, install, repair or modify PC hardware and software. Provides timely and creative solutions of basic to moderately complex issues to ensure end-user productivity. Maintains accurate information and data regarding end-user issues within the tracking system and according to policies and standards.

Reporting to the **IT Operations Architect**, this position is based in Mississauga, Ontario and is based in office.

**Major Accountability**:

- Assists internal customers with PC and network-related operations issues.
- Provides timely, creative and accurate solutions to ensure end-user productivity.
- Maintains accurate information regarding end-user issues within the tracking systems.

**Key Tasks & Responsibilities**:

- Assists in identifying and resolving end-user PC or network-related performance issues.
- Builds or configures new hardware, installs and updates software.
- Repairs personal and/or organizational computers and servers to keep them operational.
- Creates, updates and maintains computer networks by running diagnostic programs to resolve computer problems.
- Gathers data to assess the needs of the customer and uses data to assess system or network requirements.
- Corrects or repairs problems such as incorrect settings, viruses, spyware; replaces hardware or operating systems, as required.

**Qualifications**
- ** Specialized Skills, Knowledge, and Abilities**
- Ability to prioritize workload.
- Demonstrated knowledge of personal computers and servers and related operating environments.
- Attention to detail, basic communications and interpersonal skills, analytical and problem-solving skills.
- Able to work independently or as part of a team in a fast-paced environment.
- ** Education and Experience**
- Associate degree or equivalent experience in Information Technology.
- 0-1 years of experience, however, new graduates are encouraged to apply.
- ** Working Conditions**
- Heavy computer use.
- Normal office environment; must be able to sit for long periods of time
- Garland, a Welbilt brand, has been a leading manufacturer for over 60 years which designs and produces a full line of commercial ovens, ranges, griddles, grills, conveyor ovens & countertop cooking equipment. The products are sold to leading fast food chains as well as independent restaurants in +100 countries. The facility based in Mississauga supports our Garland brand and is a division of Ali Group.
- Welbilt, Inc. is an equal-opportunity employer which values diversity in the workplace_. All applicants shall receive equal consideration and treatment in employment without regard to race, colour, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers, and promotions will be based on individual skills, knowledge, abilities, and business ne_eds._

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