Medical Receptionist
2 months ago
Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
**Work setting**:
- Health care institution, facility or clinic
**Tasks**:
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Order office supplies
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Monitor mobile radio or telephone
- Provide directory assistance
- Perform data entry
- Provide customer service
**Computer and technology knowledge**:
- Electronic medical records
- Switchboard 1-25 lines
- Electronic scheduler
- Word processing software
- MS Office
- Accounting software
- Electronic mail
- Spreadsheet
- MS Excel
- MS Outlook
- MS Word
- MS Windows
**Work conditions and physical capabilities**:
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
**Personal suitability**:
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
- Maturity
**Health benefits**:
- Health care plan
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