Course Coordinator Mos 1021a/b

3 weeks ago

London, Canada Western University Full time

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
The DAN Department of Management and Organizational Studies provides a unique interdisciplinary approach to the study of Management, emphasizing the social science and evidence-based foundations of management education. We have approximately 3,500 undergraduate students studying six academic areas: Accounting, Consumer Behavior, Finance, Human Resource Management, Commercial Aviation Management and Management and Legal Studies. Our curriculum combines each of these six academic streams of core management education with the opportunity to obtain a broader educational perspective from the social sciences and other disciplines. Our focus on Evidence-Based Management, or EBM, emphasizes the use of evidence in management decision-making. EBM supports our interdisciplinary nature and prepares our students to make meaningful contributions to management decisions in the organizations they join.

**Responsibilities**:
To provide administrative support to large first MOS courses: MOS 1021A/B and MOS 1023A/B. Duties will include an extensive range of administrative services to the department, faculty and students.

Duties will include:

- Answer student administrative inquiries while directing academic questions to faculty and TAs.
- Create and maintain course materials on OWL sites.
- Create a FAQ based on student questions.
- Plan and organize the administration of large exams.
- Ensure successful flow of exams by coordinating proctor assignments, organizing the distribution and collection of exams and exam materials on the day of exams.
- Provide exam information to students including regular exams, Accommodated Exams and makeup exams.
- Post grades on OWL
- Provide student support with non-academic information by mail, in person and phone.
- Upload and maintain Research Participant Pool.

Full job description is available in the DAN Department of Management & Organizational Studies main office.
- Qualifications**Education**:
- Undergraduate Degree in a related field

**Experience**:
- 2 years' work experience supporting research in a related technical field

Skills, Abilities & Expertise:
- Familiarity with University research policies and practices preferred
- Verbal and written communication skills with the ability to document technical information
- Ability to follow processes with high attention to detail
- Ability to employ a systematic and efficient approach to work
- Computer skills with the ability to learn and use software programs
- Intermediate computer skills in Microsoft Office Suite
- Ability to work in a fast-paced environment, meet tight deadlines and adapt to changing priorities
- Demonstrated ability to take initiative, to work independently and follow through on work assignments
- Personable and courteous in working relationships with faculty, students and the department staff
- Ability to collect and analyze data in an objective manner
- Multi-tasking skills to prioritize and consistently produce high-quality work within deadlines
- Ability to investigate defined issues, solicit input, and suggest remedies and alternative approaches that meet the needs of the situation
- Ability to work independently and effectively as a member of the team to achieve department goalsTT

**Why Western?**:
Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.

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