Spa Coordinator

4 weeks ago

Regina, Canada Just For You Day Spa & Gift Studio Full time

**Mission Statement**
- As wellness of the mind is key to wellness of the body, we offer a calm surrounding of classic elegance. Our serene décor and thoughtful amenities relax and prepare our clientele for rejuvenation. Offering a comprehensive menu of facials, massage, pedicures, manicures, and body treatments designed to meet the needs of each spa guest._

**Vision**
- To provide inspiring treatments and teach our clients healthy practices and foster wellness education. Pursue growth by continually improving performance, products, and business efficiency in every area and set standards in the spa industry._

We are looking to add to our always-growing team for the position of Full-Time Spa Coordinator.

Fantastic staff & family discounts offered, great benefits are available for long terM/Full time employees.
Full clientele & onsite parking offered.

**Position**:Spa Coordinator

**Job Purpose**: Provide each guest with exceptional treatment/experience and high quality of service by greeting, welcoming, and directing clients and customers appropriately; check-in clients, booking reservations, prepare proper forms; and maintain telecommunications system. Career advancement opportunities are available for this position.

**Job Duties**:

- Provide exceptional customer service
- Answering calls: referring inquiries and booking reservations
- Maintain a working knowledge of all spa services, answer questions about the spa and its amenities
- Welcomes clients by greeting them orienting them to the spa
- Offer guests beverage or light snack upon arrival, occasionally need to serve alcoholic beverages (alcoholic beverages vary from location)
- Preparing proper forms for return/new clients
- Data entry and filing
- Maintains a safe and clean reception area by complying with procedures, rules, and regulations.
- Maintain the cleanliness of the spa’s guest-facing areas, including the reception area, treatment rooms, and lounge areas; dispose of trash, bring dirty linens to the proper area for laundering; and stock towels, linens, supplies, and amenities in the filling stations and lounge areas when needed.
- Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
- Contributes to team effort by accomplishing related results as needed
- Receive and input product orders
- Obtaining set sales goals
- Restocking and merchandising product
- Attend and participate in company meetings and training

**Physical Requirements**:

- Flexible and long hours sometimes required
- Frequent lifting up to 10 lbs. to stock retail shelves. Occasional lifting 10-25 lbs. to assist unloading monthly shipment of products
- May be scheduled nights and weekends
- Occasional climbing of ladder/stepstool to stock shelves, retrieve products and maintain salon.

**Skills/Qualifications**:

- High School Diploma or GED equivalent.
- Telephone Skills and exceptional verbal communication
- Microsoft Office Skills
- Reception area experience, as well as familiarity with spa-booking software, are an asset
- Must possess exceptional guest relations and communication skills

**Salary**: $15.00-$17.00 per hour

**Benefits**:

- On-site parking
- Store discount

Schedule:

- 8 hour shift

**Experience**:

- receptionist: 1 year (preferred)

Work Location: In person

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