Customer Service Manager

7 months ago


Bathurst, Canada Walmart Canada Full time

**Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for company programs and operational standards. If you are looking for an exciting job in customer service or retail, working as a Customer Service Manager may be a great fit for you

**What you'll do...**:
1. Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
2. Handles customer and Associate concerns and provide guidance as required.
3. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers.
4. Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.
5. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.
6. Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.
7. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.
8. Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs. ‎

**Minimum Qualifications...**:

- Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. _

Age - 16 or older

**Preferred Qualifications...**:

- Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. _

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

**Primary Location **

900 St Anne St, Bathurst, NB E2A 6X2, Canada



  • Bathurst, Canada Circle K Full time

    Store 6002534: 1395 St. Peters Av., Bathurst, New Brunswick E2A 3A7 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - ** Employee...


  • Bathurst, Canada Staples Canada Part time

    Who we areStaples Canada is on a journey to become the Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.If...


  • Bathurst, Canada Fen's Market Full time

    You will greet customers, run the register, cashier and make purchase suggestions. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. You will interact with many customers daily, all...


  • Bathurst, Canada Eastside Deli Full time

    Job Position - CASHIER / CUSTOMER SERVICE We are looking to add to our team! We offer a tip pool, staff discounts, and year round employment. Customer service and point of sale experience an asset. Must be bilingual. Must be available Monday-Friday between 10am & 6:30 pm. No nights or weekends! $14.75/hr plus an average of $2-$4 an hour extra in tip...


  • Bathurst, Canada Olivier Honda Bathurst Full time

    Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Work setting**: - On-site customer service **Tasks**: - Access and process information - Answer inquiries and provide information to customers - Arrange for billing for services - Explain the type and cost of services offered - Issue receipts and other...


  • Bathurst, New Brunswick, Canada NTT Business Process Outsourcing Full time

    Delivering exceptional customer experiences is at the heart of our success. As a Customer Care Specialist with NTT Data, you will play a vital role in ensuring that our clients, including President's Choice Financial, receive top-notch service.Key Responsibilities:Provide timely and accurate responses to customer inquiries regarding credit card...


  • Bathurst, Canada Bowes Agency Full time

    **What we commit to you**: - Hybrid office with remote flexibility - Weekly Pay and Uncapped Commission - $60k plus first year average income - Residual Income - Exceptional commission rates - Trips, Training Incentives/Events and other benefits - Paid Training **Requirements**: - An upbeat, positive attitude - Willingness to go that extra mile for your...


  • Bathurst, New Brunswick, Canada NTT Business Process Outsourcing Full time

    Join a Dynamic Team as a Customer Service AmbassadorWe are seeking a highly skilled and passionate Customer Service Ambassador to join our team. As a key representative of our brand, you will be responsible for delivering exceptional customer experiences, providing timely and effective solutions to customer inquiries, and contributing to the growth and...


  • Bathurst, New Brunswick, Canada NTT Business Process Outsourcing Full time

    Job DescriptionAs a Bilingual Customer Service Representative at NTT Data, you will be the face of our company, serving as the first point of contact for customers in English or French. Your keen interest in solving customer issues and answering questions, combined with your commitment to delivering exceptional customer service in a caring and considerate...


  • Bathurst, Canada NTT Business Process Outsourcing Full time €16 - €20

    With people at the heart of our success, NTT Data is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It's our belief in possibility that drives us, but it's our people that make it happen. At NTT Data, what you do matters.A Career at NTT Data Means:Having...

  • Customer Enrollment

    5 days ago


    Bathurst, Canada Fast Keto Solution Full time

    **The Perks**: - Weekly Advances and Bonuses - Hybrid office with remote flexibility - 65k plus first year average income - Residual Income - Exceptional commission rates - Trip Incentives and other benefits - Full Training **What are we looking for from you?** - Strong communication and interpersonal skills - A positive attitude and results-oriented work...


  • Bathurst, New Brunswick, Canada NTT Business Process Outsourcing Full time

    Unlock Your Potential as a Customer Experience AmbassadorWe are seeking a highly skilled and motivated Customer Experience Ambassador to join our team at NTT Data. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through inbound calls from existing and potential customers for our client,...


  • Bathurst, Canada Scotiabank Full time

    Requisition ID: 165253 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Branch Manager

    7 months ago


    Bathurst, Canada Scotiabank Full time

    Requisition ID: 180051 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Branch Manager, you will assume responsibility for the overall success of the branch by working to meet financial objectives related to the profitable growth and retention of the branch’s personal and business...


  • Bathurst, New Brunswick, Canada NTT Business Process Outsourcing Full time

    About the RoleWe are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to clients in English and French.What You'll Do:Deliver first-class service by accurately assessing and responding...

  • Assistant Manager

    2 weeks ago


    Bathurst, Canada KFC Canada - FMI Group Full time

    **Location: 310 Vanier Blvd, Bathurst, New Brunswick** At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with our hospitality, we make our customer’s day. So our jobs are more than a paycheck - they’re about being independent, having fun, and making new friends. Take a look at...


  • Bathurst, Canada Lounsbury Chevrolet Bathurst Full time

    **The Opportunity**: We at **Lounsbury Chevrolet in Bathurst**are looking for a D**ispatcher & Service Advisor**. This is a full-time position, with working hours from Monday to Friday, 8am to 4:30pm. In this role, you will be responsible for the workflow in the shop and for handling internal repair orders. **Why work with us?** The **Lounsbury Chevrolet...


  • Bathurst, New Brunswick, Canada ServiceMaster Company Full time

    Job DescriptionAt ServiceMaster, we are seeking a highly skilled Contents Manager to join our team. As a key member of our operations department, you will play a vital role in ensuring the efficient management and handling of contents at our client sites.Company OverviewWe are a leading provider of disaster restoration and cleaning services, dedicated to...


  • Bathurst, Canada Kent Building Supplies Full time

    **ASSISTANT STORE MANAGER** Kent is the largest retail building supply chain in Atlantic Canada with 48 locations from Saint John, New Brunswick to Corner Brook, Newfoundland and many towns and cities in between. We owe our success to our exceptional customer service, superior selection of home building supplies, and our commitment to protecting our...

  • Shift Manager

    2 weeks ago


    Bathurst, Canada KFC Canada - FMI Group Full time

    **Location: 310 Vanier Blvd, Bathurst, New Brunswick** At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with our hospitality, we make our customer’s day. So our jobs are more than a paycheck - they’re about being independent, having fun, and making new friends. Take a look at...