Branch Manager

2 months ago

Vegreville, Canada BMO Financial Group Full time

5102 - 50th Street Vegreville Alberta,T9C 1R2

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.
- Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
- Ensures alignment between values and behaviour that fosters diversity and inclusion.
- Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
- Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
- Attracts, retains, and enables the career development of top talent.
- Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
- Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating losses.
- Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
- Conducts cold calls to prospective customers to develop new customer relationships.
- Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
- Supports the Bank’s community involvement and participates in community activities.
- Maintains a high-touch relationship with key branch customers and prospects within the market.
- Resolves customer related issues using knowledge of bank services, products, and processes.
- Fulfills sales and service activities for the customer in accordance with approved procedures.
- Recommends and implements solutions based on analysis of issues and implications for the business.
- Assists in the development of strategic plans.
- Builds the business plan for the branch.
- Influences and negotiates to achieve business objectives.
- Identifies emerging issues and trends to inform decision-making.
- Implements, reviews, and revises work plans.
- Helps determine business priorities and best sequence for execution of business/group strategy.
- Conducts independent analysis and assessment to resolve strategic issues.
- Works with internal stakeholders and colleagues to leverage sales, fulfillment, and referral opportunities to improve share of wallet, acquire new customers, and provide full financial services to customers.
- Ensures alignment between stakeholders.
- Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.
- Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
- Communicates goals, plans, and assignments to achieve financial and customer service goals.
- Leads the implementation of new programs, products and processes within the branch.
- Coordinates the implementation of national and regional sales and service initiatives.
- Monitors the service request and problem resolution processes for adherence to national standards.
- Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
- Plans and controls unit operating expenses in accordance with forecasts.
- Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
- Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
- Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
- Builds effective relationships with internal/external stakeholders.
- Maintains the confidentiality of customer and Bank information.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with all legal and regulatory requirements for the jurisdiction.
- Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
- Provides specialized consulting,

  • Branch Care Coordinator

    2 months ago

    Vegreville, Canada Lakeland Respiratory Consulting Services Inc Full time

    As a Branch Care Coordinator you will be responsible for phone reception, appointment bookings, office duties, medical records management and registry, statistical data entry, and other duties as required. A valid drivers licence is required and background in professional office employment. Working knowledge of Microsoft Office and Google Platforms is an...

  • Relationship Manager Lending Vegreville

    5 days ago

    Vegreville, Canada Agriculture Financial Services Corporation Full time

    At AFSC, we want to work with talented people from a wide range of backgrounds. We strive to create a psychologically safe environment where we can all be ourselves and perform to the best of our abilities. We care about each other, about Alberta and about agriculture. We are innovative, knowledgeable, and diverse and love what Albertan agriculture produces...

  • Relationship Manager Lending Vegreville

    4 weeks ago

    Vegreville, Canada AFSC Full time

    Vegreville, AB, Canada Req #395 Wednesday, March 20, 2024 At AFSC, we want to work with talented people from a wide range of backgrounds. We strive to create a psychologically safe environment where we can all be ourselves and perform to the best of our abilities. We care about each other, about Alberta and about agriculture. We are innovative,...

  • Client Service Representative

    1 week ago

    Vegreville, Canada ATB Financial Full time

    **Our bottom line is different.** There’s something special about working at ATB, and it’s been recognized on every top employer list that matters. Maybe it’s our exceptional culture where your total wellness is supported through market-leading benefits and you’re free to bring your whole self to work. Maybe it’s our commitment to a growth mindset...

  • Client Service Representative

    2 weeks ago

    Vegreville, Canada ATB Financial Full time

    **Our bottom line is different.** There’s something special about working at ATB, and it’s been recognized on every top employer list that matters. Maybe it’s our exceptional culture where your total wellness is supported through market-leading benefits and you’re free to bring your whole self to work. Maybe it’s our commitment to a growth mindset...

  • Relationship Manager

    1 week ago

    Vegreville, Canada ATB Financial Full time

    **Our bottom line is different.** There’s something special about working at ATB, and it’s been recognized on every top employer list that matters. Maybe it’s our exceptional culture where your total wellness is supported through market-leading benefits and you’re free to bring your whole self to work. Maybe it’s our commitment to a growth mindset...

  • Customer Service Representative

    3 weeks ago

    Vegreville, Canada BMO Financial Group Full time

    5102 - 50th Street Vegreville Alberta,T9C 1R2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Sales Consultant, Ag Equipment

    5 days ago

    Vegreville, Canada Rocky Mountain Equipment Full time

    **JOB TITLE**: Sales Consultant, AG Equipment **POSITION TYPE**: Permanent - Full Time **BRANCH**: Vegreville, AB **REPORTING TO**: Branch Sales Manager The Canadian agriculture industry is growing, and you could be part of the momentum with Rocky Mountain Equipment (RME). The largest independent dealer of Case IH and Case Construction equipment in...

  • Client Service Representative

    3 weeks ago

    Vegreville, Canada ATB Financial Full time

    Our bottom line is different.There's something special about working at ATB, and it's been recognized on every top employer list that matters. Maybe it's our exceptional culture where your total wellness is supported through market-leading benefits and you're free to bring your whole self to work. Maybe it's our commitment to a growth mindset and our...

  • Personal Banker

    2 weeks ago

    Vegreville, Canada BMO Financial Group Full time

    5102 - 50th Street Vegreville Alberta,T9C 1R2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Everyday Banking Advisor 1

    4 weeks ago

    Vegreville, Canada ATB Financial Full time

    **Our bottom line is different.** There’s something special about working at ATB, and it’s been recognized on every top employer list that matters. Maybe it’s our exceptional culture where your total wellness is supported through market-leading benefits and you’re free to bring your whole self to work. Maybe it’s our commitment to a growth mindset...

  • Journeyman Heavy Equipment Technician

    2 months ago

    Vegreville, Canada Rocky Mountain Equipment Full time

    **RME IS CURRENTLY OFFERING SIGNING BONUSES FOR SERVICE TECHNICIANS!** **JOB TITLE**: Journeyman Heavy Equipment Technician - ** POSITION TYPE**: Permanent - Full Time **BRANCH**: Vegreville, AB **REPORTING TO**: Service Sales Manager The Canadian agriculture industry is growing, and you could be part of the momentum with Rocky Mountain Equipment (RME)....

  • Service Writer

    1 week ago

    Vegreville, Canada Rocky Mountain Equipment Full time

    **JOB TITLE**:Service Writer **POSITION TYPE**:Permanent, Full-Time **BRANCH**:Vegreville AB **REPORTING TO**:Service Sales Manager The Canadian agriculture industry is growing, and you could be part of the momentum with Rocky Mountain Equipment (RME). The largest independent dealer of Case IH and Case Construction equipment in Canada, RME consists of 45...

  • Everyday Banking Advisor 1

    3 weeks ago

    Vegreville, Canada ATB Full time

    Our bottom line is different.There’s something special about working at ATB, and it’s been recognized on every top employer list that matters. Maybe it’s our exceptional culture where your total wellness is supported through market-leading benefits and you’re free to bring your whole self to work. Maybe it’s our commitment to a growth mindset and...

  • Everyday Banking Advisor 1

    2 weeks ago

    Vegreville, Canada ATB Full time

    Our bottom line is different.There’s something special about working at ATB, and it’s been recognized on every top employer list that matters. Maybe it’s our exceptional culture where your total wellness is supported through market-leading benefits and you’re free to bring your whole self to work. Maybe it’s our commitment to a growth mindset and...

  • Journeyman Heavy Equipment Technician

    2 months ago

    Vegreville, Canada Rocky Mountain Equipment Full time

    RME IS CURRENTLY OFFERING SIGNING BONUSES FOR SERVICE TECHNICIANS! JOB TITLE: Journeyman Heavy Equipment Technician POSITION TYPE: Permanent – Full Time BRANCH:  Vegreville, AB REPORTING TO: Service Sales Manager The Canadian agriculture industry is growing, and you could be part of the momentum with Rocky Mountain Equipment (RME). The...

  • 1st to 4th year apprentice Heavy Equipment Technician

    2 months ago

    Vegreville, Canada Rocky Mountain Equipment Full time

     RME IS CURRENTLY OFFERING SIGNING BONUSES FOR SERVICE TECHNICIANS! JOB TITLE: Heavy Equipment Technician (1st to 4th year apprentice) POSITION TYPE: Permanent – Full Time BRANCH:  Vegreville, AB REPORTING TO: Service Sales Manager The Canadian agriculture industry is growing, and you could be part of the momentum with Rocky Mountain...

  • 1st to 4th year apprentice Heavy Equipment Technician

    2 weeks ago

    Vegreville, Canada Rocky Mountain Equipment Full time

     RME IS CURRENTLY OFFERING SIGNING BONUSES FOR SERVICE TECHNICIANS! JOB TITLE: Heavy Equipment Technician (1st to 4th year apprentice) POSITION TYPE: Permanent – Full Time BRANCH:  Vegreville, AB REPORTING TO: Service Sales Manager The Canadian agriculture industry is growing, and you could be part of the momentum with Rocky Mountain...

  • Journeyman Heavy Equipment Technician

    2 weeks ago

    Vegreville, Canada Rocky Mountain Equipment Full time

    RME IS CURRENTLY OFFERING SIGNING BONUSES FOR SERVICE TECHNICIANS! JOB TITLE: Journeyman Heavy Equipment Technician POSITION TYPE: Permanent – Full Time BRANCH:  Vegreville, AB REPORTING TO: Service Sales Manager The Canadian agriculture industry is growing, and you could be part of the momentum with Rocky Mountain Equipment (RME). The...

  • Journeyman Ag Equipment Technician

    2 months ago

    Vegreville, Canada Rocky Mountain Equipment Full time

    RME IS CURRENTLY OFFERING SIGNING BONUSES FOR SERVICE TECHNICIANS! **JOB TITLE**: Journeyman Agricultural Equipment Technician **POSITION TYPE**: Permanent - Full time **BRANCH**: Vegreville, AB **REPORTING TO**: Service Sales Manager **Job Duties and Responsibilities Include**: - Diagnose and inspect equipment for faults and malfunctions - Repair and...