Head Server/supervisor

6 months ago


Toronto, Canada Cafe Landwer Full time

Responsibilities:

- Oversee the dining experience and ensure excellent customer service
- Train and supervise servers, ensuring they adhere to company policies and standards
- Assist with food preparation and service as needed
- Handle customer inquiries, concerns, and complaints in a professional manner
- Maintain cleanliness and organization of the dining area
- Collaborate with kitchen staff to ensure smooth operations

**Skills**:

- Extensive knowledge of the food industry and hospitality practices
- Strong customer service skills with the ability to handle difficult situations
- Proficient in food preparation, handling, and safety protocols
- Experience in bartending and creating specialty cocktails is a plus
- Excellent communication and leadership skills
- Ability to multitask and work efficiently in a fast-paced environment
- Attention to detail and strong organizational skills

Please note that this is not an exhaustive list of responsibilities and skills. Additional duties may be assigned as needed.

**Job Types**: Full-time, Permanent, Casual

**Salary**: $30.00-$35.00 per hour

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking
- Paid time off
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Supplemental pay types:

- Commission pay
- Overtime pay
- Tips

Ability to commute/relocate:

- Toronto, ON M2N 7E9: reliably commute or plan to relocate before starting work (required)

**Experience**:

- serving: 3 years (required)

Licence/Certification:

- Smart Serve (required)

Work Location: In person



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