Head Server/supervisor
6 months ago
Responsibilities:
- Oversee the dining experience and ensure excellent customer service
- Train and supervise servers, ensuring they adhere to company policies and standards
- Assist with food preparation and service as needed
- Handle customer inquiries, concerns, and complaints in a professional manner
- Maintain cleanliness and organization of the dining area
- Collaborate with kitchen staff to ensure smooth operations
**Skills**:
- Extensive knowledge of the food industry and hospitality practices
- Strong customer service skills with the ability to handle difficult situations
- Proficient in food preparation, handling, and safety protocols
- Experience in bartending and creating specialty cocktails is a plus
- Excellent communication and leadership skills
- Ability to multitask and work efficiently in a fast-paced environment
- Attention to detail and strong organizational skills
Please note that this is not an exhaustive list of responsibilities and skills. Additional duties may be assigned as needed.
**Job Types**: Full-time, Permanent, Casual
**Salary**: $30.00-$35.00 per hour
**Benefits**:
- Discounted or free food
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Supplemental pay types:
- Commission pay
- Overtime pay
- Tips
Ability to commute/relocate:
- Toronto, ON M2N 7E9: reliably commute or plan to relocate before starting work (required)
**Experience**:
- serving: 3 years (required)
Licence/Certification:
- Smart Serve (required)
Work Location: In person
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