Field Supervisor

3 weeks ago

Mississauga, Canada Aecon Group Full time

**Build Your Career at Aecon**

Aecon is proud to build some of the most impactful infrastructure projects of this generation. From the roads and transit systems that connect our communities, to the communication networks that link us from coast-to-coast, and the water infrastructure that supplies our businesses and homes. Our integral work includes constructing the pipelines that join provinces with the energy that fuels the nation, and the airports and ports that connect us all. Aecon is there, safely and sustainably building the future.

**What is the Opportunity**

**Faster. Smarter. Safer. **This is how Aecon Utilities is committed to delivering projects. Aecon Utilities is ready to become Canada’s #1 utility construction provider and we’re looking for a Field Supervisor to help us get there

Reporting to the Operations Manager, the Field Supervisor will be responsible for the management of a team of Field Technicians and monitoring telecommunication installation activities. The Field Supervisor will train new team members and existing Field Technicians on updates to processes and procedures in their region. This position is based in Mississauga, ON with the expectation of travel to surrounding areas.

**What You'll Do Here**:

- Ensure the Health & Safety of themselves, their team and all customers in an environmentally friendly manner
- Monitor and lead all field performance requirements to meet or exceed established Installation and Service benchmarks
- Ensure all Technicians comply with uniform and safety policies
- Present training courses to new employees or new process updates to the team
- Execute quality of work inspections and coach technicians on quality installations
- Act as the liaison between Field Technicians, Operations Support, and end users of customers of a contractual obligation
- Conduct field visits with technicians as required
- Complete all required documentation for Health and Safety, Quality Assurance and Vehicle Maintenance purposes
- Ensure all tools and equipment are inspected on a regular basis and are kept in good working condition
- Assist Field Manager with customer issues, inquiries and resolution
- Support telecommunication installation activities
- Drive an inclusive culture to promote equity, welcome different perspectives, and enable career progression by fostering a sense of belonging
- Other duties as may be required

**What You Bring to the Team**:

- Excellent Customer Service skills, both internally and externally
- Technically inclined and have a desire to learn
- Demonstrated leadership skills
- Installation and repair experience in TV, Phone and Internet as well Fiber is an asset but not required
- Excellent interpersonal and communication skills
- Strong organization & time management skills
- Proficient knowledge of Microsoft Office Suite (Outlook, Excel and Word)
- Be a champion of inclusion and diversity
- Must be willing to travel as required and provide a clear driver’s abstract on an annual basis
- Successfully complete a criminal background check

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