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Travel Consultant

1 month ago

Nanaimo, Canada Marlin Travel Full time

Responsibilities:

- Provide exceptional customer service to clients seeking travel assistance
- Assist clients in planning and booking their travel arrangements, including flights, accommodations, car rentals, and activities
- Offer recommendations and advice based on client preferences and budget
- Research and stay up-to-date on travel destinations, attractions, and industry trends
- Handle inquiries and resolve any issues or concerns related to travel bookings
- Collaborate with airlines, hotels, and other travel partners to ensure smooth travel experiences for clients
- Maintain accurate records of client interactions and bookings

**Skills**:

- Strong sales and/or administrative skills
- Excellent hospitality skills to provide a positive and personalized experience for clients
- Exceptional customer service skills to address client needs and concerns
- Knowledge of hotels, resorts, and other accommodations to make appropriate recommendations
- Proficient in using computer reservation systems and online booking platforms
- Excellent communication skills, both verbal and written
- Ability to multitask and work in a fast-paced environment
- Detail-oriented with strong organizational skills

Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.

**Job Type**: Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 30 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Nanaimo, BC V9T 1W1: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 3 years (preferred)

Work Location: In person

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