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Front Counter Sales Representative

4 weeks ago

Camrose, Canada Kal Tire Full time

**Front Counter Sales Representative - Part-Time Permanent**

We are looking for an individual that can provide excellent customer service as a front counter salesperson with the potential of a management role.

**Requirements**:

- Ability to work in a fast paste environment
- Basic math skills and computer program knowledge
- Excellent communication skills
- Effective teamwork and collaboration
- Capable of building trusting relationships with customers
- Familiarity with consumer behaviour principles
- Ability to work in a standing position for extended periods
- Being good at effective problem solving, planning, and organizing
- A welcoming and content attitude

**Responsibilities**
- Greet and direct customer
- Answer incoming calls while handling customers inquiries, concerns, or questions
- Make sure customers have a positive visit to our store
- Gain knowledge with products and stay up-to-date with new products, services and tire/rim inventory
- Manage returns of merchandise
- Resolving customers complaints or issues with speed and professionalism
- Manage database records and keep all customer accounts up-to-date with keywords/notes
- Coordinate with the Retail Sales Representatives team to provide excellent customer service
- Provide customer feedback to the Store Manager
- Provide accurate information ( product features, pricing and after-sales services)
- Strong personal commitment to health and safety.

**Kal Tire offers**
- Competitive wage of $20/hr
- An accelerated training program will be provided
- Incentive Program - Additional income may be obtained through our Incentive Program which recognizes performance output
- Technology - We grant everyone access to the newest tools and technology in manufacturing equipment, allowing all of our team members to gain the newest skills in today’s market

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