Pharmacy Assistant
7 months ago
**About the Role**
Under the direct supervision of a licensed Pharmacist, the assistant works under the guidance of the Pharmacist to process prescription refills, perform ODB and private third party billings. The assistant may also be required to assist with preparing medications and monitor inventory.
**A Day in the Life**
- Assist the pharmacist in maintaining federal, provincial, and local laws, accrediting body standards, and Policies and Procedures (P&Ps).
- Schedules patient for repeats.
- Assists the pharmacist in preparing required supplies for delivery, including labelling medications, picking proper products to fulfill the orders, and making blister packs
- Assists the pharmacist in entering prescriptions into the prescription software (Kroll), and filling/billing such prescriptions
- Assists the pharmacist in filling refills through the prescription software (Kroll), including processes autorefill prescriptions, process prescriptions that are in scheduled batches
- Performs billing of supplies on behalf of the patient to Green Shield through the online Provider Connect portal
- Communicates with patients regarding their third party insurance provider or other provincial coverage to resolve billing issues
- Communicates with patients’ third party plans to troubleshoot rejected claims
- Assists the pharmacist in maintaining appropriate inventory levels through cycle counts, sending and receiving wholesale orders using Pharmaclik
- Maintains pharmacy records including filing and documenting required information on dispensing records.
- Communicates appropriately with all members of the healthcare team.
- Documents appropriately according to P&Ps, all activities using required paperwork (logs)
- Participates in Performance Improvement and Quality Assurance activities education programs and department/branch meetings.
- Performs other duties as assigned.
Job Qualification
**What You Bring to the Team**
- Pharmacy Assistant Certificate/Diploma from an accredited institution is strongly preferred.
- Experience in a busy community pharmacy setting or specialty pharmacy setting is preferred.
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