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Communications Specialist
1 month ago
Company Profile
The College of Dental Technologists of Ontario (the “College”) is the governing body established by the provincial government to regulate the practice of dental technology in Ontario and exists to serve and protect the public interest. The College protects the rights of patients to safe, competent and ethical care by ensuring that dental technologists maintain professional standards of practice and are held accountable.
Position Details
**Position**: Communications Specialist
**Supervisor**: Registrar, Communications Manager
**Type: Eight (8) week contract, 35.0 hours/week, Paid**
**Location**:Remote with the potential of occasionally working in office
Position Summary
The incumbent to this role will take direction from the Communications Manager to support the implementation of the communications work plan.
Key Responsibilities
The key responsibilities outlined below are interpreted as being descriptive in nature and are not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties:
Communications Tasks
- Generate content ideas for specific communications initiatives, write and edit copy for all communications channels (website, annual report, presentations, social media, etc.);
- Maintain the College’s and the Canadian Alliance of Dental Technology Regulators (CADTR) website using WordPress (manage content, make edits, upload translated content and make updates);
- Assist in the preparation of correspondence to key stakeholders;
- Participate in implementing and updating the College’s communications strategy and work plan;
- Conduct research, analysis and provide recommendations for program best practices;
- Ensuring that the Patient Relations (PR) Program, policies and education, is current and serve as a resource to the PR committee.
General
- Any other duties commensurate with grade/status as required by the Registrar or Communications coordinator.
**Qualifications**:
This position is funded in part by the Government of Canada, Youth Employment Strategy, Canada Summer Jobs Initiative. The applicant:
- be between 15 and 30 years of age (inclusive) at the start of the employment;
- be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the _Immigration and Refugee Protection Act _for the duration of the employment*; and,
- is legally entitled to work according to the relevant provincial / territorial legislation and regulations.
*International students are not eligible. Recent immigrants are eligible if they are Canadian Citizens or permanent residents. As the objective of the Canada Summer Jobs program is to support youth entering the Canadian labour market, the temporary nature of an international student’s time in Canada does not allow for a long-term connection to the labour market.
Education, Experience, Knowledge
- Student or graduate of an undergraduate degree in a related field, preferably with experience in one or more of the following areas: Communications, graphic design and/or journalism
- Exceptional interpersonal and relationship management skills with the ability to gain cooperation and build trust as a means of influencing outcomes;
- Knowledge of protocols and legislation regarding protection of privacy of individuals such that information regarding members of the College, their patients/clients, members of the public and witnesses is appropriately protected;
- Knowledge and experience with WordPress, MailChimp and/or SurveyMonkey
**Skills**:
- Ability to manage multiple tasks and work independently in a fast-paced environment where team members must support each other and the Registrar to accomplish work;
- Ability to function at an intermediate to advanced level with MS Office, Adobe and WordPress;
- Ability to use independently standard office equipment such as computers, copiers and printers;
- Highly developed presentation skills to convey complex information in an organized manner easily understood by audiences with various levels of knowledge and technical understanding;
- Excellent writing skills to prepare a variety of communication pieces for electronic and print mediums, prepare correspondence and document minutes;
- Excellent listening and enquiry skills to understand public and member comments/concerns, to understand meeting proceedings and to make notes for follow-up.
Analysis and Judgement
- Advanced judgement to make independent decisions and to provide appropriate advice to the Registrar and committees;
- Tact, diplomacy and empathy to provide appropriate responses to members and stakeholders without conveying a personal or College “opinion”;
- Discretion to not disclose confidential information or demonstrate personal feelings, and to maintain professional demeanour at all times;
- High level of political and organizational acuity to distinguish when issues may draw public attention and to ensure that such issues are escalated appropriately