Vault Associate

**Position Purpose**:
Vault Associates are responsible for inputting sales, balancing registers and troubleshooting equipment in the store (e.g. cash machine, registers, self-check out registers, scan equipment, printers etc). Maintain equipment, fix and troubleshoot front-end computer hardware and software issues and build professional and courteous relationships with Sales Audit, banks, armoured car service, service technicians, and IT help desk. They also handle all returned cheque inquiries and collection issues, complete opening and closing vault count, and manage change orders and
ensure sufficient moneys are available for tills.

**Position Responsibilities**:
We're looking for the type of associates who can tap into their inner orange by:

- Providing friendly and courteous customer service to all associates
- Responding promptly to Cashier and Head Cashier requests
- Counting vault and key media from previous days sales
- Balancing petty cash and count cashier floats
- Balancing safe
- Maintaining cashier log
- Making daily cash and cheque deposits
- Logging cashier overages and shortages
- Informing management of missing media, sorts and overages
- Troubleshooting and supporting existing computer equipment in the store

**Experience/Knowledge Required**:

- Ability to work a flexible schedule including evenings and weekends
- Minimum 2 years cash experience
- Excellent communication skills with ability to work effectively with people at all levels
- Strong analytical and problem solving skills
- Self-starter, efficient, organized and able to produce high quality work under pressure and in a timely fashion
- Strong work ethic, sense of responsibility, attention to detail and confidentiality
- Must be detail oriented and have good follow-up skills.