Automotive Parts Coordinator

3 weeks ago

Vancouver, Canada Craftsman Collision Full time

Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada - but we’re also a family that cares about the people we work with. Are you ready to reach your full potential and build a fulfilling career
- while having fun along the way? Then consider joining our team of more than 500 ambitious people who share our commitment to excellence.

KEY RESPONSIBILITIES
- Provides the highest levels of customer service, both internally and externally, with the goal of continuously improving the customer experience;
- Supports management of shop in alignment with The Craftsman Way (TCW);
- Uses company dashboard to accurately identify and prioritize tasks;
- Actively participates in daily production meetings;
- Receives and mirror matches parts to ensure accuracy in support of the repair plan;
- Maintains professional relationships with all stakeholders;
- Uses Craftsman Management System to enter parts and sublet invoices, and confirm margins;
- Maintains and organizes parts carts, staging areas and parts room in alignment with The Craftsman Way;
- Updates parts carts tags in alignment with The Craftsman Way;
- Delivers parts to stakeholder(s) as required
- Ensures returns are completed prior to file being closed;
- Works with the Shop Manager to ensure that operations are compliant with all provincial and national regulatory standards pertaining to health and safety, quality and employment standards;
- Contributes to the goal of closing all files within 24 hours of vehicle delivery;
- Supports company standards in SPARKLE, safety and security;
- Represents and promotes the Craftsman Collision brand in a positive manner aligned with stated values in all dealings internal and external; and
- Other duties as assigned

**Requirements**:

- 1 year of related experience in a fast-paced, team-oriented environment preferred;
- Post-secondary education is an asset;
- Strong verbal, written and listening skills;
- A well-defined sense of diplomacy, including negotiation and conflict resolution skills;
- Demonstrated time management, problem solving, critical thinking and sound judgement skills;
- Strong interpersonal skills with customer service-oriented attitude;
- Demonstrated desire and aptitude for learning and development;
- Interest in vehicles and the automotive industry;
- Must have a valid class 5 driver's license with a clean driver’s abstract over the last 3 years;
- Must be legally entitled to work in Canada with no restrictions.

**Benefits**

When you’re part of the Craftsman Collision team, you get valuable perks like extended health, professional development, certified training and more.

Your resume should clearly outline how your qualifications & experience fit this position.

Thank you for your interest in Craftsman Collision

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