Electromechanical Field Service Technician Iii

3 weeks ago


Toronto, Canada Giesecke+Devrient Currency Technology America, Inc. Full time

**When it comes to digital, physical or electronic payments, the whole world trusts Giesecke+Devrient. Now you too can discover your passion for the world of payment systems. Giesecke+Devrient is a globally active high-tech company headquartered in Munich, Germany. As a trusted partner of central banks and the entire currency industry, we increase security and efficiency in cash circulation. Our 170 years of experience - combined with new, digital solutions - makes us the world market leader in Advanced Currency Management. As part of the G+D Group, we offer a wide range of development opportunities in an international, family-owned company, with more than 12,600 employees worldwide. We are convinced that the key to success is in the diversity of our employees. That’s why it depends on you personally - let’s shape the future of currencies together**

In light of the ongoing COVID-19 pandemic, and as part of our continued efforts to maintain a safe workplace for employees, visitors, and customers, G+D Currency Technology requires all employees in this position to receive an FDA authorized and/or approved (including Emergency Use Authorization) COVID-19 vaccination and follow additional safety protocols as a condition of continued employment. New hires must present documentation of a completed COVID-19 vaccination series or have an approved accommodation request prior to starting employment.

**Summary**: A Level III Field Engineer will use his/her technical expertise and individual judgment to provide customer-site servicing, installation and repair of complex electromechanical equipment and will maintain a high level of customer satisfaction through the use of data-driven tools, proactive attention to customer requirements and positive customer interactions. This position provides support to customers on operational or maintenance aspects of equipment, receives escalated customer concerns on technical and service related problems, diagnoses mechanical, hardware, software, and systems failures using established procedures, determines the most effective repair/resolution to minimize customer downtime, and prepares reports for analysis of product failure trends and serviceability issues. A Level III Field Engineer will also assist with onsite training and development of less experienced Field Engineers and serve as a focal point of communication between technical support, management, and the customer on technical issues and projects. This position requires the flexibility to work long hours and travel as necessary.
**Duties/Responsibilities**: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Applies company policies and procedures to complete routine tasks.
- Responds to service calls promptly, performs maintenance of equipment systems at customer sites and assists operators with operational problems that occur.
- Represent G+D in a highly professional manner.
- Performs all administrative duties including record keeping, reporting, and inventory management in an accurate and timely manner.
- Maintains and develops technical competence through formal training programs, on-site training, and on-the-job training.
- Adheres to all required company policies concerning confidentiality of company information as well as customer policies procedures including Custody and Control Procedures.
- Manages parts inventory, coordinates shipment of parts for repair and replenishment, and maintains the inventory of tools and test equipment.
- Records maintenance activities using approved methods and procedures.
- Follows escalation procedures to ensure that problems are resolved expeditiously and that timely communications are maintained with designated G+D personnel and customer management.
- Actively promotes a high level of customer satisfaction by maintaining open communications and providing pro-active attention to customer requirements.
- Assist with onsite training of less experience Field Engineer
- Demonstrates flexibility to travel, as necessary, in support of business needs, including travel to provide coverage for other Field Engineers during vacations, illnesses, etc. Coverage can be within home territory or could require travel to other territories.
- Performs all activities in a safe manner and adheres to company policies and procedures relating to safety.
- Performs other duties as assigned.

***

**Required Skills/Abilities**:

- Hands on experience with electro-mechanical equipment a plus.
- Capabilities should include electro-mechanical troubleshooting ability, understanding of electronic principles, and a working knowledge of computer systems, PC’s and Networking.
- Hands on experience with solenoids, belts, rollers, bearings, pneumatics, and guides a plus.
- Must possess effective oral and written communication skills.
- Utilize laptop/tablet for administrative and diagnostic tasks.
- Willingness to submit personal information and



  • Toronto, Canada Giesecke+Devrient Currency Technology America, Inc. Full time

    **When it comes to digital, physical or electronic payments, the whole world trusts Giesecke+Devrient. Now you too can discover your passion for the world of payment systems. Giesecke+Devrient is a globally active high-tech company headquartered in Munich, Germany. As a trusted partner of central banks and the entire currency industry, we increase security...


  • Toronto, Canada Giesecke+Devrient Full time

    **When it comes to digital, physical or electronic payments, the whole world trusts Giesecke+Devrient. Now you too can discover your passion for the world of payment systems. Giesecke+Devrient is a globally active high-tech company headquartered in Munich, Germany. As a trusted partner of central banks and the entire currency industry, we increase security...


  • Toronto, Canada G D Mobile Securities Full time

    When it comes to digital, physical or electronic payments, the whole world trusts Giesecke+Devrient. Now you too can discover your passion for the world of payment systems. Giesecke+Devrient is a globally active high-tech company headquartered in Munich, Germany. As a trusted partner of central banks and the entire currency industry, we increase security and...


  • Toronto, Canada Acara Solutions Full time

    Acara Solutions is looking for an Electromechanical Technician for our client in Toronto, ON **Essential Duties and Responsibilities - Other duties may be assigned.** - Conduct warranty troubleshooting, investigation, and identification of root causes for train issues. - Address issues with clients, suppliers, or customer, coordinating necessary repairs. -...


  • Toronto, Canada Acara Solutions Full time

    Acara Solutions is looking for an Electromechanical Technician for our client in Toronto, ON **Essential Duties and Responsibilities - Other duties may be assigned.** - Conduct warranty troubleshooting, investigation, and identification of root causes for train issues. - Address issues with clients, suppliers, or customer, coordinating necessary repairs. -...


  • Toronto, Canada Acara Solutions Full time

    Acara Solutions is looking for an Electromechanical Technician for our client in Toronto, ON **Essential Duties and Responsibilities - Other duties may be assigned.** - Conduct warranty troubleshooting, investigation, and identification of root causes for train issues. - Address issues with clients, suppliers, or customer, coordinating necessary repairs. -...


  • Toronto, Canada Acara Solutions Full time

    Acara Solutions is looking for an Electromechanical Technician for our client in Toronto, ON **Essential Duties and Responsibilities - Other duties may be assigned.** - Conduct warranty troubleshooting, investigation, and identification of root causes for train issues. - Address issues with clients, suppliers, or customer, coordinating necessary repairs. -...


  • Greater Toronto Area, Canada Fortna Canada Corp. Full time

    Field Service Technician III FORTNA Canada is looking for a dedicated Field Service Technician to join our team you will have strong mechanical, trouble shooting, problem solving and excellent written and verbal communication skills. Conveyor maintenance and repair skills are preferred. The Field Service Technician will be responsible for supporting the...


  • Toronto, Canada AGS, LLC Full time

    **Job Overview** The Field Service Technician II has a proven electronics background with at least 2 years’ experience in a lesser role or 3 years’ experience in a casino technical role. This position is responsible for the service, installation, conversion, upgrade and preventative maintenance of all AGS gaming equipment at various casinos in their...


  • Toronto, ON, Canada Recruscope Full time

    Our client, an international equipment manufacturer specializing in the design and manufacture of industrial production and automation equipment and systems that has stood out for several years, is actively looking for an Instrumentation and automation field technician Your challenge Maintain automation equipment, which measures and analyzes product...


  • Toronto, Canada AGS] Full time

    Job Description:Job Description Job Summary:The Field Service Technician II has a proven electronics background with at least 2 years’ experience in a lesser role or 3 years’ experience in a casino technical role.This position is responsible for the service, installation, conversion, upgrade and preventative maintenance of all AGS gaming equipment at...

  • Field Service Csr

    1 week ago


    Toronto, Canada BlueCrest Full time

    **DMT Solutions Global Corporation (d/b/a "BlueCrest")** is looking for skilled and motivated technicians who want to be part of a winning team. We have over 23 technicians and/or technical support staff across Quebec, divided between the 2 main regions of Montreal and Quebec City, covering several major private and government customers. Our mission: to...


  • Toronto, Canada AGS LLC Full time

    **Job Overview** The Field Service Technician II has a proven electronics background with at least 2 years’ experience in a lesser role or 3 years’ experience in a casino technical role. This position is responsible for the service, installation, conversion, upgrade and preventative maintenance of all AGS gaming equipment at various casinos in their...

  • Field Technician

    1 week ago


    Toronto, Canada Coinstar Full time

    As a Field Technician, you will use a company vehicle to perform first and second-line maintenance on Coinstar kiosks within an assigned territory. You will plan and schedule your days, making adjustments to rapidly changing priorities. You’ll work in an environment where route, daily tasks, and weather conditions can (and will) change on a regular...


  • Toronto, Canada Socaps Full time

    **Job description** Original equipment manufactur is looking for an **electromechanical **field service technician (**90% travel**) based out of Toronto, ON. You are technically competent, and curious and love to be out in the field, build relationships with customers solve electrical and mechanical issues and understand how our production line's...

  • Technician III

    1 week ago


    Toronto, Ontario, Canada Aggreko Full time

    Aggreko, we provide energy solutions so communities can thrive, and businesses can grow. We bring power, heat, and cooling to customers and communities wherever they need it.We are immediately hiring a Technician III Power or HVAC in our Service Center in Brampton, ON. We are seeking an Electrician, Power Generator, HVAC or Heavy Duty Mechanic Technician- a...


  • Toronto, Canada Field Service .CA Inc. Full time

    Field Service Canada is seeking a driven and dedicated individual for the Audio Visual Integration Technician (Level 1) position. Field Service is an industry leader in the design, installation, service and support of lighting and audio/visual systems across Canada with offices in Toronto, Ottawa and Vancouver. With our national presence, travel will be...


  • Toronto, Canada Xerox Full time

    We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for professional Production Service Technicians to delight our customers. **Primary Responsibilities**: - Offer outstanding service to our clients. Manage call resolve issues in accordance with customer's SLA agreement to manage customer relations and...

  • Stores Technician Iii

    2 months ago


    Toronto, Canada University of Toronto Full time

    **Date Posted**:06/20/2023 **Req ID**:31923 **Faculty/Division**: Faculty of Arts & Science **Department**: Dept of Chemistry **Campus**: St. George (Downtown Toronto) **Description**: STORES TECHNICIAN III General Description of Class Third level of the Stores Technician series, under general direction performs complex as well as standard stores duties;...


  • Old Toronto, Canada Workforce Temporary and Permanent Staffing Solutions Full time

    Mechanical Field Service Technician ($36 to $42 per hour) Job Type : Direct Hours : Full Time Required Years of Experience : 5 Travel : No Relocation : No Job Description : Our client is a supplier of machinery to the food industry. They are currently looking for a field service technician to service their clients primarily in the Toronto, Ontario...