Mermaid Support Team Member
5 days ago
**Our Mission**:
To inspire curiosity through enriching and entertaining experiences of the 1000 Islands Region of the St. Lawrence River
**Nature and Scope**:
**Duties and Responsibilities**:
- Administration / Gift Shop_
- Provide exceptional customer service to all visitors.
- Seek out our visitors to ensure that we are exceeding their expectations.
- Responsible for ensuring that admission and gift store funds are collected appropriately.
- Follow marketing direction regarding stocking of gift shop.
- Floor Support / Customer Relations / Gala_
- Greet and assist guests.
- Answer any questions that the guests have.
- Demonstrate knowledge of our facility and related topics.
- Remain calm, friendly, and enthusiastic at all times.
- Assist with set-up and tear-down as required.
- Kids Zone_
- Assist with the implementation and support of a range of activities for different age groups.
**Health and Safety**:
- Ensure all Health, Safety and Risk Management policies and procedures are followed at all times, by all participants.
- Support the maintenance of a safe, clean, and well-organized facility environment.
**Customer Service**:
- Able to work independently or as a team member.
- Deliver exceptional customer service to all guests and go above and beyond to accommodate requests to ensure an amazing experience.
- Act professional when dealing with difficult guests and vendors. Work towards solutions to ensure a positive experience.
**Required Skills and Experience**:
- Excellent written and verbal communication skills
- Experience working with children or adults in a group setting
- Criminal Reference Check
- COVID Vaccination
**Work Environment**:
- Temporary / Contract Position (March Break)
- Indoor work
**Job Type**: Seasonal
**Salary**: $16.55 per hour
Expected hours: 35 - 40 per week
**Benefits**:
- Dental care
- Flexible schedule
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
**Experience**:
- Customer service: 1 year (preferred)
- Retail sales: 1 year (preferred)
**Language**:
- English (preferred)
Ability to Commute:
- Brockville, ON K6V 0C4 (required)
Work Location: In person
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