Parts Counter Person
4 weeks ago
For 60+ years, the Roy Foss Automotive Group has been a cornerstone of the community. We have a long list of long-term, loyal customers, new customers seeking the comfort of a reputable and solid name, and a highly experienced team with decades of collective years in the industry.
Roy Foss Thornhill is seeking an experienced and professional
**Some other great things about us**:
- Professional Team-spirited environment with a supportive service team.
- Great compensation and Competitive Benefits package
- Strong training program
***
**Some things we are looking for so you can be successful in this role**:
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
- Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information.
- Provides high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Follows up on back-ordered parts.
- Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
- Sets up orders for daily shipment, delivery, or pick-up.
- Solicits assigned accounts by phone.
**What you will bring to the company**:
- Positive energy and enthusiasm every day
- Strong customer service focus
- Valid G driver’s license and clean driver’s abstract
- Ability to work flexible hours, including some Saturdays
- Ability to lift heavy objects
- Thrive in a fast-paced environment
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