Personal Banking Associate
1 month ago
**TD Description**
Stay current and competitive. Carve out a career for yourself. Grow with us.
**Department Overview**
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.
We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.
Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.
Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a **Personal Banking Associate **for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?
In this role, a typical day may look like:
- Engage customers in day to day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
- Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
- Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
- Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
- Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
- Participate in the timely and accurate completion of business processes and procedures
- Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
- Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives
**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
- Knowledge of banking solutions and processes to advise customers
- A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
- A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
- A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner
**Additional Information**
- This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French.
**Inclusiveness**
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
**Job Family**
- Retail Sales & Service
**Job Category - Primary**
- Retail Banking - Customer Service
**Job Category(s)**
- Retail Banking - Customer Service
**Hours**
- 18.75
**Business Line**
- TD Canada Trust
**Time Type**
- Part Time
**Employment Type**
- Regular
**Country**
- Canada
**Province/State (Primary)**
- Quebec
**City (Primary)**
- Lachenaie
**Work Location**
- 730 Montee des Pionniers
**Job Expires**
- 02-May-2023
We have other current jobs related to this field that you can find below
-
Investment & Personal Banking Specialist
5 days ago
Lachenaie, Canada Scotiabank Full timeRequisition ID: 196368 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As an Investment & Personal Banking Specialist you are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, your focus is to provide...
-
Lachenaie, Canada Scotiabank Full timeRequisition ID: 200235 Salary Range: 0.00 - 0.00 Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate's relevant knowledge, skills, and experience. Join a purpose driven winning team, committed to results, in an inclusive and high-performing...
-
Lachenaie, Canada Scotiabank Full timeRequisition ID: 200235 Salary Range: 0.00 - 0.00 Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate's relevant knowledge, skills, and experience. Join a purpose driven winning team, committed to results, in an inclusive and high-performing...
-
Lachenaie, Canada Scotiabank Full timeRequisition ID: 192888 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...
-
Customer Experience Associate- Lachenaie
3 weeks ago
Lachenaie, Canada TD Bank Full time**Customer Experience Associate - Lachenaie**: - 418278BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 730 Montee des Pionniers **Employment Type** - Regular **City** - Lachenaie **Time Type** - Part Time **Province/State** - Quebec **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...
-
Customer Experience Associate- Lachenaie
3 weeks ago
Lachenaie, Canada TD Bank Full time**Customer Experience Associate - Lachenaie**: - 418280BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 730 Montee des Pionniers **Employment Type** - Regular **City** - Lachenaie **Time Type** - Part Time **Province/State** - Quebec **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...
-
Customer Experience Associate
3 weeks ago
Lachenaie, Canada TD Bank Full time403066BR Retail Banking - Customer Service Lachenaie, QC March 15, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers...
-
Customer Experience Lead
3 days ago
Lachenaie, Canada Scotiabank Full timeRequisition ID: 194633 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to...
-
Customer Experience Associate- Lachenaie
3 weeks ago
Lachenaie, Canada TD Bank Full time418278BR Retail Banking - Customer Service Lachenaie, QC August 31, 2023 Hours 15 Workplace Model Onsite Pay Details Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our...
-
lachenaie, Canada Scotiabank Full timeRequisition ID: 200235Salary Range: 0.00 - 0.00Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.Join a purpose driven winning team, committed t
-
Lachenaie, Quebec, Canada Scotiabank Full timeRequisition ID: 200235Salary Range: Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate's relevant knowledge, skills, and experience.Join a purpose driven winning team, committed t
-
Sales Support Associate(Store A, B Volume)
3 weeks ago
Lachenaie, Canada Bureau en Gros Full time: 1243436 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If...
-
Manager, Customer Experience Trainee
2 months ago
Lachenaie, Canada TD Bank Full time**TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...
-
Manager, Customer Experience Trainee
3 weeks ago
Lachenaie, Canada TD Bank Full time402786BR Retail Banking - Customer Service Lachenaie, QC March 15, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers...
-
Manager, Customer Experience Trainee
5 days ago
Lachenaie, Quebec, Canada TD Bank Full timeTD DescriptionStay current and competitive. Carve out a career for yourself. Grow with us.Department OverviewAt TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and...
-
Overnight Freight Team Supervisor
2 months ago
Lachenaie, Canada The Home Depot Canada Full time**Full-time, Temporary Position** Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store...
-
Department Supervisor
7 days ago
Lachenaie, Canada The Home Depot Canada Full time**TEMPORARY POSITION** **Position Purpose**: Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with...
-
Freight Team Supervisor
2 months ago
Lachenaie, Canada The Home Depot Canada Full time**Full-Time, Temporary Position - Salary Starting at 22.50$/H + Overnight Premium** Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and...
-
Freight Team Supervisor
2 weeks ago
Lachenaie, Canada The Home Depot Canada Full time**Full-Time, Temporary Position - Salary Starting at 22.50$/H + Overnight Premium** Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and...
-
Freight Team Supervisor
2 weeks ago
Lachenaie, Canada The Home Depot Canada Full time**Full-Time, Temporary Position - Salary Starting at 22.50$/H + Overnight Premium** Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and...
