Tires Sales Lead

3 months ago

Brampton, Canada BigRig Tires and Services Inc. Full time

Established in 2021, BigRig Group has a unique business portfolio that fulfills all trucking needs under one roof, making it one of its own kind in the industry. BigRig Group is an end-to-end transportation solution provider in Western Canada. We have designed distinctive business models to cater to every type of trucking requirement. Big Rig Group consists of three core businesses - Big Rig Trailers and leasing - a licensed distributor for trailers. BigRig Tires & Services is the fastest growing distributor of commercial, industrial, and agricultural tires. BigRig Part is the OE & OEM aftermarket parts supplier for commercial vehicles. The comprehensive inventory covers all makes & models from 100+ brands to cater to every demand of commercial vehicle. To cater to all the trailers & truck financing needs, we have a marvelous team of professionals by our side to ensure a hassle-free process and we would like to have more people join our team.

Currently we are looking for Tire Sales Lead.

**Job Description**:

- Share knowledge and provide detailed information about tires and technical expertise to customers to cultivate and expand existing and new business relationships.
- Implement innovative strategies to drive sales growth and actively seek out and experiment with new ideas.
- Continuously enhance and maintain a comprehensive understanding of both existing and new products and services, ensuring the ability to deliver accurate information to customers.
- Prepare and present service quotes to customers, obtain their approval, and communicate project timelines effectively.
- Conclude sales transactions and follow up with customers to assess their satisfaction with the service provided.
- Schedule customer appointments for tire and mechanical services, optimizing time management and resource allocation.
- Recommend tire service, alignment, wheel balance, and mechanical services to customers based on their specific needs and requirements.
- Ensure accurate billing of all products to both external and internal customers.
- Support management by fulfilling administrative tasks such as appointment booking, paperwork completion, and record maintenance.
- Identify and cultivate new prospects, while maintaining ongoing interaction with existing commercial tire customers to drive sales of products and services.
- Foster a creative mindset to explore fresh ideas and methods for increasing sales.
- Maintain up-to-date records of customer requirements, purchases, and buying patterns through consistent follow-up.
- Deliver tires to customers as needed, ensuring timely and efficient service.
- Focus on enhancing the overall customer experience, fostering customer loyalty, and maximizing sales opportunities.
- Provide assistance to inside sales or service associates as required, surpassing customer expectations.
- Gather and process all relevant customer order information accurately into our computer system for record-keeping purposes.
- Support the receipt and transfer of goods, including unloading trucks, trailers, and warehouse stocking.
- Cultivate customer satisfaction and loyalty by consistently delivering exceptional guest experiences.

**Requirements**:

- Minimum 1 year of experience in Tire Sales specifically relating to providing exceptional customer service, job costing, sales, invoicing, scheduling
- Strong interpersonal skills, including the ability to earn credibility and build strong relationships that will serve as an enabler in achieving a profitable business operation
- Ability to work in a fast paste environment
- Basic math skills and computer program knowledge
- Effective teamwork and collaboration
- Ability to multitask
- Excellent written and verbal communication skills, ability to communicate confidently
- Highly organized, attentive to details and strong analytical skills
- Ability to work well under pressure in a fast paced, ever changing high-volume environment
- Strong computer skills, knowledge of MS office and ability to learn new software

**Job Types**: Full-time, Permanent

**Salary**: From $24.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Brampton, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Tire sales: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person

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