Current jobs related to Global Director, Video Security Analytics Support - Victoria - Motorola Solutions

  • Video Editor

    4 days ago

    Victoria, Canada Code N Pixels Full time

    To ensure success as a **video editor**, you should have expert knowledge of modern video editing techniques, be able to visualize directorial concepts and work according to a strict time schedule. Ultimately, a top-notch video editor can perfectly translate a director's idea into a beautifully crafted film or video piece, worthy of broadcasting. **Video...

  • Retail Security Supervisor

    26 minutes ago

    Victoria, Canada Paladin Security Full time

    Retail Security Supervisor The Retail Security Supervisor is responsible for overseeing the security operations at the high profile shopping mall. The supervisor acts as the go-between and point of contact for both site security officers and the security programs manager, and is responsible for administering Paladin’s program to the site and security...

  • Director, People Analytics

    3 hours ago

    Victoria, Canada BC Ferries Full time

    **DIRECTOR, PEOPLE ANALYTICS & SYSTEMS** Victoria or Vancouver **The opportunity** Our People and Safety team is expanding and we are seeking a skilled leader to join our dynamic team. As the leader of a new centre of excellence, the Director, People Analytics & Systems will bring their expertise as a data-driven decision-maker and a strategic thinker....

  • Video Editor

    4 weeks ago

    Victoria, Canada Studio 549 Media Productions Full time

    We are a rapidly growing video production company located in Victoria BC working on a variety of creative projects. We’re looking for a full time video editor to join our team. Here’s what skills we’re looking for: - A strong knowledge and interest in cinematography, colour theory, and modern editing styles - Looking at raw footage, you can envision...

  • Mobile Drivers, Security Officers

    5 days ago

    Victoria, Canada Paladin Security Full time

    Mobile Drivers, Security Officers (overnight shifts) **YOUR NEXT OPPORTUNITY** Every day is different when you’re a part of the fast action with Paladin’s elite mobile team! Your monitoring and decision-making skills help to ensure the safety of our clients and community. Did we mention you’re doing all of this while driving a sleek company...

  • Video Monitoring Operator

    4 weeks ago

    Victoria, Canada Commissionaires Victoria, The Islands And Yukon Full time

    **Join Commissionaires!** Our focus is on our customers and our team members. As Canada’s only not-for-profit security company, over 90% of our revenues go directly back to our team members in wages, health & dental benefits, RRSP contributions, employee recognition programs, and more. Be part of a great team where your contribution is recognized. We...

  • Director, Data Analytics

    4 hours ago

    Victoria, Canada BC Ferries Full time

    **DIRECTOR, DATA AND ANALYTICS** Lower Mainland or Greater Victoria Region **The Opportunity** BC Ferries is embarking on an exciting digital transformation journey in efforts to better serve our customers, improve our employee experience and to meet our goal of being a reliable and affordable public service. A number of business transformation programs...

  • Video Production Manager

    4 hours ago

    Victoria, Canada M1 Agency, Inc. Full time

    M1 Agency is hiring a production manager for full-time work in studio at M1 Agency in Victoria BC. You have a decade of experience working at an agency managing video production teams, or your experience is an equivalent. You’re great on the tools and can shoot and edit, but you’re too busy managing the team to do so. You are inquisitive yet sensitive...

  • Security Guard

    5 days ago

    Victoria, Canada JTF Security Full time

    **Who We Are**: JTF Security is a leading licensed, insured and bonded Canadian security services company based in British Columbia, Canada. We offer a variety of security guard services, ranging from festivals and special events, loss prevention, mobile patrol, community outreach, asset protection, and much more. We provide flexible scheduling to work...

  • Video Editor

    4 weeks ago

    Victoria, Canada Townley Visual Media Inc. Full time

    **About Townley Visual Media** Townley Visual Media is a dynamic multimedia company dedicated to creating compelling content for growing businesses. We're passionate about helping our clients build brand awareness and connect with their audiences. **Job Summary** We're seeking a skilled and detail-oriented Digital Content Video Editor to join our team. As a...

  • Director of Educational Pathways and Global Partnerships Lead

    2 days ago

    Victoria, British Columbia, Canada Independent Schools Association of British Columbia Full time

    Director of Educational Pathways and Global PartnershipsOverviewSt. Margaret's School (SMS) is Western Canada's only girl-centered, independent day and boarding school located on the traditional territories of the Esquimalt Nations, Songhees Nations, and W̱SÁNEĆ Nations.We are seeking a highly skilled Director of Educational Pathways and Global...

  • Video Surveillance Officer

    2 weeks ago

    Victoria, Canada Live Patrol Full time

    **About Live Patrol Inc.** Live Patrol is a leading live video monitoring firm, specializing in the most advanced technology and software to identify and prevent crime. Our cutting-edge technology incorporates human monitoring and artificial intelligence, making us superior in the industry while remaining more cost-effective than traditional services. We...

  • Video Surveillance Officer

    1 week ago

    Victoria, Canada Live Patrol Full time

    **About Live Patrol Inc.** Live Patrol is a leading live video monitoring firm, specializing in the most advanced technology and software to identify and prevent crime. Our cutting-edge technology incorporates human monitoring and artificial intelligence, making us superior in the industry while remaining more cost-effective than traditional services. We...

  • Video Surveillance Officer

    2 weeks ago

    Victoria, Canada Live Patrol Full time

    **About Live Patrol Inc.** Live Patrol is a leading live video monitoring firm, specializing in the most advanced technology and software to identify and prevent crime. Our cutting-edge technology incorporates human monitoring and artificial intelligence, making us superior in the industry while remaining more cost-effective than traditional services. We...

  • Global Education Partnerships and Outreach Director

    2 days ago

    Victoria, British Columbia, Canada Independent Schools Association of British Columbia Full time

    About St. Margaret's SchoolWe are an International Baccalaureate (IB) School offering the Diploma Program, providing empowering education for girls from Junior Kindergarten to Grade 12 (boarding grades 7–12).Our goal is to foster an inclusive, empowering learning environment for students through innovative initiatives and partnerships.The Director of...

  • Video Surveillance Officer

    2 weeks ago

    Victoria, Canada Live Patrol Full time

    **About Live Patrol Inc.** Live Patrol is a leading live video monitoring firm, specializing in the most advanced technology and software to identify and prevent crime. Our cutting-edge technology incorporates human monitoring and artificial intelligence, making us superior in the industry while remaining more cost-effective than traditional services. We...

  • Video Surveillance Officer

    1 week ago

    Victoria, Canada Live Patrol Full time

    **About Live Patrol Inc.** Live Patrol is a leading live video monitoring firm, specializing in the most advanced technology and software to identify and prevent crime. Our cutting-edge technology incorporates human monitoring and artificial intelligence, making us superior in the industry while remaining more cost-effective than traditional services. We...

  • Video Surveillance Officer

    6 days ago

    Victoria, Canada Live Patrol Full time

    **About Live Patrol Inc.** Live Patrol is a leading live video monitoring firm, specializing in the most advanced technology and software to identify and prevent crime. Our cutting-edge technology incorporates human monitoring and artificial intelligence, making us superior in the industry while remaining more cost-effective than traditional services. We...

  • Video Surveillance Officer

    6 days ago

    Victoria, Canada Live Patrol Full time

    **About Live Patrol Inc.** Live Patrol is a leading live video monitoring firm, specializing in the most advanced technology and software to identify and prevent crime. Our cutting-edge technology incorporates human monitoring and artificial intelligence, making us superior in the industry while remaining more cost-effective than traditional services. We...

  • Video Surveillance Officer

    1 day ago

    Victoria, Canada Live Patrol Full time

    **About Live Patrol Inc.** Live Patrol is a leading live video monitoring firm, specializing in the most advanced technology and software to identify and prevent crime. Our cutting-edge technology incorporates human monitoring and artificial intelligence, making us superior in the industry while remaining more cost-effective than traditional services. We...

Global Director, Video Security Analytics Support

1 month ago

Victoria, Canada Motorola Solutions Full time

**Company Overview**:
At Motorola Solutions, we’re guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We’re solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That’s mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We’re solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that’s critical to connect those in need with those who can help. The work we do here matters.

**Aperçu de l’entreprise**

Chez Motorola Solutions, nous sommes guidés par un objectif commun: aider les gens à donner le meilleur d’eux-mêmes dans les moments les plus importants - et nous sommes à la hauteur de notre engagement en créant des solutions sécurisées. Parce que les gens ne peuvent donner le meilleur d’eux-mêmes que lorsqu’ils se sentent en sécurité et qu’ils le sont. Nous créons des solutions sécurisées en développant les meilleures technologies intégrées à travers les écosystèmes de sûreté et de sécurité. Qu’il s’agisse d’appareils et de réseaux de communications essentiels, d’une sécurité vidéo et d’un contrôle d’accès basés sur l’IA ou d’une capacité d’unir la voix, vidéo et les données dans un seul centre de commandement. Nous créons des solutions sécurisées en connectant les agences de sécurité publique et les entreprises, permettant ainsi une collaboration essentielle entre les personnes qui ont besoin d’aide et les personnes pouvant aider. Le travail que nous accomplissons ici est primordial.

**Department Overview**: Motorola Solutions provides trusted video security and access control solutions to the global market. Motorola designs, develops, and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Our solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.
**Motorola is seeking a seasoned leader to head the global Technical Support team for the Fixed Video Security & Analytics division of Motorola. This is a full-time position that is responsible for the global Technical Support and Professional Services teams. This person will lead the team, set the direction for Global Support, and be responsible for providing an industry leading support experience. The leader of Global Support will also be responsible for setting the long term vision of the Support team.

**Responsibilities include**:

- Demonstrate a passion for customer service to our customers and internal stakeholders on a daily basis
- Identify and implement key departmental initiatives to help scale the Customer Support organization while maintaining highest levels of customer satisfaction
- Report and maintain key metrics for the VS&A Cloud Solution leadership team
- Set programs to coach and nurture Customer Support talent
- Collaborate with Product Management, Engineering, Customer Success, Marketing, and Sales to manage escalations and to provide customer centric data
- Own Customer Support escalations and response time including engaging internal stakeholders as required
- Integration of Knowledge Centered Support, Collaborative Support, Community Engagement, and other forward looking Support methodologies
- Act as the ultimate point of escalation for Clients and Internal Technical Support Issues
- Build a data driven business unit and set objectives to measure individual, team, and department performance
- Launch new services including paid for support, support for certified technicians, and other offerings
- Set vision for the team and execute on alignment across internal teams and external stakeholders
- Stay well informed of trends with Technical Support & provide a vision for Avigilon to be an industry leader in Customer Experience

**Preferred Qualifications**:

- 10+ Years experience as a Technical Support leader for large organizations
- Prior experience rolling out Knowledge Centered Support across an organization
- Proven experience in leadership development and data driven decision making
- Bachelor Degree
- Excellent verbal and written communication skills. Including experience communicating to senior executives.

Salary range: $150,000 - $185,000 CAD per year.

LI-TW1

LI-HYBRD

**Basic Requirements**:

- 10+ Years experience as a Technical Support Leader, Manager, or Team Lead for large organizations.

**Travel Requirements**: Under 10%
***Relocation Provided**: