BI Business Analyst

5 months ago

Montréal, Canada Belron Canada Full time

Ready to tap into your best and drive your career forward?

Automotive glass technology is helping transform how we experience the road. At Belron Canada, we take this seriously, which is why we invest tirelessly on developing, certifying and advancing an elite force of highly trained technicians.
- The BI business analyst has the mandate to perform BI analyzes in the business and technological fields. He manages the complete process of customer requests, from defining needs to implementing change, including functional analysis, and testing. He is also responsible for the BI roadmap as well as proactive analyzes affecting BI.- Maintain the relationship with business team members and understand business needs.
- Lead functional analysis.
- Advise and assist customers and users with a view to improvement and innovation.
- Identify and define business needs in accordance with business and IT strategies.
- Participate in the planning and prioritization of improvement activities and projects, while maintaining a critical eye in relation to the expected benefits.
- Analyze, model and document business processes, solutions, data, and procedures.
- Propose solution options and support their implementation by ensuring quality control.
- Ensure sound management of the ecosystem.
- Follow the evolution of the implemented solutions and offer support as needed.
- Coordinate the activities of IT operational teams for problem solving and provide support to project teams.
- Develop performance indicators to measure the performance of solutions.
- Carry out a watch to stay abreast of trends and best practices in his field of expertise.
- Your profile:
- Bachelor’s degree in information technology or equivalent relevant experience
- 5 - 10 years of relevant experience.
- 3 - 6 years of work experience in business analysis
- Experience with the insurance industry; an advantage
- Experience in BI solution development projects
- Interest in cloud computing and modern BI technologies (Snowflake, Azure Data Factory, Tableau, PowerBI, etc.)
- Knowledge of DevOps approach; an advantage
- Comfortable with ETL, ELT, data lake, data modeling, etc.
- Organized and able to react to the challenges of a rapidly changing environment.
- Demonstrate initiative and innovation.
- Strong skills for teamwork.
- Recognized leadership qualities.
- Skills for interpersonal relations, communication, and pedagogy.
- Methodical work organization and time management.
- Bilingual French/English (oral and written).

We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.

If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us

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