Lead Quality Assurance Analyst

6 months ago

Toronto, Canada Ministry of Education Full time

**About Us**:
The Community Services I&IT Cluster (CSC) of the Ontario Public Service serves the Ministries of: Training, Colleges and Universities (MTCU), Education (MEDU); Municipal Affairs and Housing (MMAH) and Tourism, Culture and Sport (MTCS). Data Collection & Decision Support Solutions Branch (DDSB) supports the ministries by providing information management tools that help enable public policy decision making, business and strategic planning, program support, comprehensive review and continuous improvement.

The role will be working in the Digital Learning and Visualization Technologies Unit of DDSB.

The Digital Learning and Visualization Technologies Unit work on many different projects including Cloud solutions, Data Collections, Data Warehouse and Business Intelligence solutions. These tools collect data and transform it into meaningful information, enabling evidence-based strategic, tactical, and operational insights and decision-making. Client Ministries have access to historical, current and predictive views of business operations, increasing the analysis capacity of decision makers.

**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the **OPS Anti-Racism Policy** and the **OPS Diversity and Inclusion Blueprint** pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's **Human Rights Code**. Refer to the "How to apply" section if you require a disability-related accommodation.
- lead the selection of methodologies, techniques and tools for quality assurance and design and implement testing plans and schedules
- provide advice and direction and lead project team members in developing test scenarios/scripts, using automated test tools, performing testing to conform with technical specifications, developing performance measures and evaluating results
- liaise with clients, analysts and developers throughout development lifecycle to confirm /validate business requirements, technical design, adequacy of technical documentation, and overall satisfaction
- research the QA and testing technologies market-place to find and evaluate new technologies that have technical and business value

**How do I qualify?**:
**Quality assurance and technical knowledge**:

- You have experience with test management software and establishing quality metrics.
- You have good hands-on technical skills in using tools (such as eSMT, HP ALM, HP UFT, Selenium, HP Loadrunner, DevOps) for functional testing, non-functional testing, performance testing, system level integration testing and defect management.
- You have experience supporting user acceptance testing and participating in UAT activities
- You have a broad understanding of all components required in software solutions delivery including networks, systems to help in planning and executing performance / functional tests.
- You have experience in using screen readers (JAWS, NVDA) for accessibility testing and High Compliance Sherriff tool
- You have experience creating testing strategy documentation, test plans, test cases and test data for various types and phases of testing, including technical and business functional validation
- You have experience with data migration, data profiling and Extract, Transform and Load (ETL) testing in a multi-dimensional Data Warehouse
- You have experience in developing complex SQL queries in OLTP and OLAP data processing systems
- You have experience with software development tools based on WebSphere/Java, Net framework, PL/SQL, Siebel CRM, Curam, Adobe, Crystal Report, Informatica and Oracle technologies

**Business and systems analysis skills**:

- You know business and systems analysis techniques including process modelling and business process reengineering to analyse business requirements and system testing needs, and conduct root cause analysis.
- You have experience with performance management including: setting performance indicators; deploying performance measurement tools and monitoring quality of other QA deployments and initiating corrective actions.
- You have excellent analytical and problem-solving skills, take an innovative approach to tackling technical challenges, are able to think outside the box, and are driven to investigate the root cause of the issue.
- You pay attention to details.

**Communication and interpersonal skills**:

- You have experience providing leadership and direction to user acceptance testing (UAT) and Quality Assurance teams.
- You are able to communicate effectively with management and technical teams as well as other business units, such as operations and

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