Park Clerk

If you have clerical and customer service experience/knowledge and a desire to work in a park setting, consider this opportunity with Ontario Parks, as a Park Clerk for Pinery Provincial Park.

**PLEASE NOTE**:

- This competition may be used to fill the seasonal Assistant Park Clerk position.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?

**In this role, you will**:

- provide customer service to park users
- perform general clerical duties within the park
- assist with training, orientation and guidance of student employees
- perform revenue functions, cash handling, balancing and recording
- handle inventory, ordering, invoicing, projections, etc.
- utilize and maintain office equipment and operate common office software
- provide human resources related functions

How do I qualify?
Mandatory
- must have a class 'G' driver's licence or equivalent, as recognized by the Province of Ontario
- must be willing and able to work shifts, evenings, weekends or holidays as required

**Technical knowledge**:

- knowledge of general sales, revenue and accounting practices in order to ensure accurate expenditure and revenue monitoring and reporting, marketing, and retailing methods and procedures, balancing cash flow, deposits and refunds within the park

**Computer Skills**:

- You have experience and/or ability to learn/work with financial reporting and correspondence tracking systems to input, track data and prepare reports

**Clerical experience**:

- knowledge of standard office methods and procedures to provide clerical services to park staff including the park superintendent
- ability to utilize and maintain park office equipment and provide functions such as ordering, receiving, logging and maintaining a variety of assets and information

**Analytical and arithmetic skills**:

- analytical skills to identify discrepancies, resolve issues and assess urgency of inquiry or situation and determine appropriate solution
- arithmetic skills to receive payments, balance cash flow, calculate sales projections, calculate seniority and research contributing factors to discrepancies

**Organizational and planning skills**:

- organizational, planning and coordinating skills to conduct or assist group leader/superintendent in ordering and maintaining inventory, processing and depositing revenue, arranging and preparing seasonal training, and maintenance of office equipment

**Communication and interpersonal skills**:

- interpersonal and communication skills to convey information, discuss and resolve issues/complaints and to respond to inquiries in a courteous and professional manner
- knowledge of customer services standards, including in-person interactions, telephone operation and etiquette to respond to enquiries and assist customers as well as provide guidance to students in dealing with the public