Front Desk Receptionist

**About us**

Vitality is a growing, family-run business with locations in two vibrant, rapidly expanding small towns, Binbrook and Smithville. RMT owned and operated, our focus is on providing top quality healthcare in a positive, supportive environment.

Front Desk Receptionist

**Duties**:

- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, take messages, answer questions and book in patients
- Schedule appointments and maintain the appointment calendar
- Check-in patients, verify insurance information, and collect payment
- Assist with patient registration and update patient records
- Provide customer support and address patient inquiries or concerns
- Laundry and cleaning to support practitioners

Extra duties:

- Billing reconcilliation and some accounting/bookkeeping
- Payroll
- Social Media Management/advertising

Qualifications:

- Previous experience working in a health care office/bookkeeping/clinic management/social media management
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to multitask effectively
- Friendly and professional demeanor with a customer service mindset
- Ability to maintain confidentiality of sensitive information

Full Time schedule will include daytime hours plus Wed and Thurs evenings (7pm on Wed and 8:30pm on Thurs) and alternating Saturdays(8am-3:30pm). Straight Days can be accomodated as a part-time position, with occasional evening or saturday shift.

This is an exciting opportunity to join our team as a Front Desk Receptionist in a multidisciplinary health care office. If you are detail-oriented, have excellent communication skills, and enjoy providing exceptional customer service, we would love to hear from you.

**Salary**: From $20.00 per hour

**Benefits**:

- Casual dress
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Application question(s):

- Are you able to commute between both clinics, in Binbrook and in Smithville?

**Education**:

- Secondary School (preferred)

**Language**:

- English (required)

Work Location: In person

Application deadline: 2023-08-25
Expected start date: 2023-08-28