Fitness Studio Client Services Admin

4 weeks ago


Edmonton, Canada City Fit Shop Inc. Full time

**Client Services Admin**

The primary role of the client services administrator is to be the first point of
contact for anyone new to the gym. They run informational calls, respond to
inquiries and set up automated response systems to manage the flow of incoming
information. They are also responsible for sales and organization of processes.

**Responsibilities**
- Answer all forms of contact (calls, texts, inquiry forms, FB & IG messages)
- Follow up with leads and schedule appointments
- Sell Memberships
- Manage merchandise and product Inventory
- Assist members with account related questions
- Manage cleanliness and organization of office
- Order items needed for office and facility
- Run payments for sold items
- Daily administrative tasks to assist owner/manager
- Help set up back end processes in go high level

**Skills/Qualifications**
- Customer service skills a must.
- Experience with Social Media platforms (FB, Instagram)
- Experience with MS Office.
- Previous Customer Service experience.
- Self-directed and motivated.
- Fitness Enthusiast.
- Good communication skills.

If you have a passion for fitness and would like to help us in our mission to help our members to and community live their best lives we would like to hear from YOU

**Please note that evening/weekend availability is required for the position. The position requires 4-5 shifts/week.**

**Currently potential shifts needed**:
Sat/Sun: 8:30am - 12:30pm
Mon-Fri: 3:00pm - 9:00pm

**Job Types**: Part-time, Permanent

Pay: $16.00-$18.00 per hour

Expected hours: 15 - 20 per week

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Every Weekend
- Monday to Friday
- Morning shift

Application question(s):

- Do you have a passion for fitness?
- Are you available weekday evenings between 4 pm and 9 pm and weekends between 8:30 am and 4:30 pm?

Work Location: In person

Application deadline: 2024-05-20
Expected start date: 2024-05-27



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