Assistant Dispatcher
2 weeks ago
**Assistant Dispatcher - Part-time, $16-18 per hour**
Inspired Go is Canada’s fastest-growing meal delivery service. Our goal is to make healthy eating easy. We access the vast resources and fresh produce growing networks of our parent company, the Star Group, to create incredible meals and fresh products delivered directly to our customer’s front door.
This position works with our Last Mile (Delivery) team to bring our meals across Toronto. We are looking for someone who is highly organized, passionate about logistics, able to learn fast, and has a knack for working on a team.
**Direct Responsibilities**:
- Assist delivery drivers on delivery days with issues (ex. customer not responding, address location issues, missed deliveries).
- Monitor driver arrivals/departures from the warehouse
- Comfortable contacting customers & drivers directly regarding orders
- Work with Last Mile team for driver & customer experience improvements.
- Ability to be quickly trained on software used to dispatch drivers
- Update multiple platforms as needed with driver information
**Skills Required**:
- Quick learner
- Excellent attention to detail
- Highly Organized
- Excellent communication skills: ability to communicate effectively and efficiently
- Enjoys working with a team
- Thrives under pressure: ability to adjust your frame of thinking and quickly change priorities without getting flustered
- Comfortable with multi-tasking: (handle multiple requests at once from drivers & customer service with issues about deliveries)
- Experience using Microsoft Excel is considered an asset
- Experience using Google Sheets is considered an asset
- Experience using Slack is considered an asset
- Experience using On Fleet software is considered an asset
- Dispatching experience is considered an asset
**Schedule**:
- Part-time hours (Est 20 hours per week)
- Sunday: 7 AM EDT to 5 PM EDT. (Dependant on last delivery)
- Monday: 9 AM EDT to 5 PM EDT. (Dependant on last delivery)
- Opportunity for more hours/days as business grows
We are looking for a passionate and innovative individual who is excited to work in a start-up environment. If you are ready to start your journey with an incredibly fast-growing company, please apply We would love to get to know you
**Job Type**: Part-time
Part-time hours: 20 per week
**Salary**: $16.00-$18.00 per hour
**Benefits**:
- Employee assistance program
- Paid time off
Schedule:
- Day shift
Application question(s):
- This is a part-time position. Please confirm you are available to work: Sunday: 7 AM EDT to 5 PM EDT. (Dependant on last delivery), and Monday: 9 AM EDT to 5 PM EDT. (Dependant on last delivery). (Yes/No)
- Are you willing to undergo a Criminal Record Check in accordance with local laws/regulations? (Yes/No)
**Experience**:
- dispatching: 1 year (preferred)
Work Location: In person
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