Community Support Worker

4 weeks ago


Orillia, Canada Orillia Soldiers' Memorial Hospital Full time

**Job Number**:
J1224-0335

**Job Title**:
Community Support Worker (CSW) - Community Mental Health Services

**Department**:
Community Mental Health

**Job Type**:
Temporary Full Time

**Approximate End Date**:
April 30, 2025

**Job Category**:
Support Services

**Open Positions**:
1

**Date Posted**:
December 12, 2024

**Closing Date**:
December 19, 2024

**Salary**:
$35.42 - $45.37/Hour

**Hours of Work**:

- All Shifts (Days, Nights, Weekends)
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Orillia Soldiers’ Memorial Hospital (OSMH) is located in the City of Orillia - a beautiful community nestled along the shores of Lake Simcoe and Lake Couchiching. Orillia offers an environment where a health work/life balance is easy to achieve as exceptional urban amenities, natural resources, points of interest, and recreational opportunities abound.

People have always been OSMH’s greatest strength. Our committed team has helped our community for over a century. We offer an environment where each individual works interdependently towards common goals: we value _Trust, Courage and Teamwork_. We are an organization where individuals’ contributions are valued and there are many opportunities for personal growth and development.

Position Summary
- The Community Support Worker is responsible for providing outreach and community support services to individuals with a severe and persistent mental health condition, consistent with the goals and objectives of the Program, in collaboration with the Counselling and Treatment Team, Case Management Coordinator, and under the supervision of the Program Manager, Mental Health Services.

PRIMARY RESPONSIBILITIES:

- Assisting clients to identify and express service needs.
- Developing an appropriate individual treatment plan for each assigned client based on clinician-client assessment of areas of need. This plan will include the identification of relevant goals.
- Providing a range of support services to clients, including outreach, supportive counselling, crisis intervention, monitoring of symptoms, education, advocacy, collateral contacts with other family members and other professionals, life skills training and follow up. The methods of treatment, professional ethics and standards of practice are to be in accordance with established policies of the Program and regulatory requirements of the Ontario College of Social Workers and Social Service Workers.
- Providing service to the client to develop and make appropriate use of a personal and natural support network including family members, friends, other clients of the program as deemed appropriate.
- Network and maintain relationships with community partners.
- Consulting with client’s primary Social Worker, where appropriate, for the coordination of overall treatment. The position requires some independent decision-making and professional judgement on matters pertaining to problem solving, assessment, methods of intervention, and client safety.
- Maintaining timely clinical records of course of treatment in accordance with Program and Hospital policies, and regulatory requirements of the Ontario College of Social Workers and Social Service Workers.
- Maintaining adequate and accurate statistical data as required, and to participate in research projects, as required.
- Continuing professional development, and participating in the annual Performance Engagement process.
- Participating with other staff and clinicians in monthly (or ad hoc) business meetings for the review of policies and procedures, and the ongoing program development and evaluation.
- Knowledge of Ontario Disability Support Program (ODSP) support, Ontario Works (OW) support, housing and community resources.
- Knowledge of Supportive Housing programs, and responsibilities associated with these programs.
- Keeping informed of Policy and Procedures for both the Program and Hospital, and to understand the main provisions of legislation related to the work of the Program (e.g. Mental Health Act).
- Keeping team members and the Program Manager informed of client, employee, program and potential risk issues as they arise during the delivery of services, and assist in the development of appropriate proactive responses in order to minimize risks.
- This position involves physical demands at times when partaking in activities such as moving clients, assisting with grocery shopping, etc

Performs other duties as may be assigned by the Program Manager of Mental Health Services.

**Qualifications**:

- Education:

- Bachelor’s degree in Psychology, Social Work, or related health discipline, or a community College diploma in Social Services, Developmental Services, or Psychosocial Rehabilitation in Mental Health is required, and,
- Current registration and in good standing with the Ontario College of Social Workers and Social Service Workers as a Social Service Worker required.

**Experience**:

- Minimum of three (3) years of experience working with individuals living with major



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