Warehouse Technician Iii
2 months ago
I’m ready. I want a challenge. I want the chance to work in a successful company who lives their corporate values. I’m ready to make my mark._
**_ Are you ready?_**
Founded in 1978 and headquartered in Edmonton, Alberta, All Weather Windows Ltd. is a dynamic leader in the window and door industry in Canada. Operations include two manufacturing plants located in Edmonton and Customer Solution Centres located in Langley, Edmonton, Calgary, Lethbridge, Red Deer, Saskatoon, Regina, and Winnipeg.
We are currently recruiting for a Warehouse Technician III to join our Saskatoon team. This individual is primarily responsible for overseeing the entire process of shipping and receiving goods and materials handling for the Saskatoon location. They will be the first level of supervision for the shipping team. The position includes, but it’s not limited to, materials handling, administration, product shipping coordination, direct customer and 3rd party interaction and creating and managing shipping schedules. This role will be expected to provide guidance and direction to personnel including the coordination of duties, ongoing on-the-job training, instruction and oversight of day-to-day operations, quality and safe work practices, and be attentive to details of work completed by the team.
**In this position, you will be responsible for**:
- Coordinating, managing and expediting the flow of product through the warehouse work areas to ensure timely preparation for shipping.
- Ensuring material and finished products shipped are properly packaged, labeled and secured for handling and shipping.
- Inspecting all shipping documentation and labels to ensure the accuracy of the information prior to shipping.
- Ensuring materials and finished products are properly prepared for shipment and/or stored for easy identification and retrieval on the day of shipping.
- Ensuring proper loading techniques are used and overseeing the secure and accurate loading of deliveries.
- Auditing and reviewing shipping documentation to ensure that it is complete and accurate relative to the physical load on the truck.
- Loading and unloading trailers
- Coordinating with local 3rd party staff to be available to unload trailers with service parts or finished good; marking and tagging all service product
- Coordinating with 3rd party staff to pick up product and assisting with loading up the trailer
- Scheduling and directs internal driver and swamper and communicates delivery requirements and/or special instructions to them.
- Ensure all Transfer Orders are received, and product is Shipped/Closed for inventory accuracy, review Orders Awaiting Fulfilment with Operations Manager and other inventory related reports
- Oversee the clearance sales and walk in traffic
- Coordinate for Return Merchandise Authorization items to be returned
- Investigating and resolving shipping, logistics, transportation and distribution issues that may impact the on-time and safe delivery of material and/or products to customers and business partners.
- Tracking shipments, including updating shipment tracking system(s) and maintaining timely data integrity.
- Coordinate vehicle maintenance for AWW vehicles
- Contacting customers to confirm product deliver requirements, schedule delivery times and/or provide order status information.
- Handling all customer concerns in a timely manner and escalating to the supervisor if the issue cannot be rectified.
- Providing exceptional customer service always, ensuring employees working under your direction do the same.
- Pull and pick parts for service the following day to improve calls per day efficiently
- Review and replenish stock parts lists
- Act as possible in-house service tech for repairs and parts; emergency second or third man potential on large calls
- Review and sign off on all Field Level Hazard Assessment sheets from Service and Shipping,
- Ensuring compliance with All Weather’s Health and Safety principles and policies which require warehouse operations to meet legislative, regulatory and industry standards.
- Ensuring work area is organized, clean, and following policies, procedures, and safety regulations.
- Planning and organizing warehouse activities to ensure maximum efficiency is achieved.
- Identifying areas that need improvements and suggest changes to Supervisor..
**Primary Qualifications Required**:
- A high school diploma or GED is preferred.
- Minimum 2 years of prior experience in a warehousing or materials handling environment.
- Ability to organize, set and follow priorities for self and team and to make decisions aimed at accomplishing the work objectives and tasks is required.
- Ability to communicate in a professional manner and including being fluent in English (verbal and written) is required.
- Ability to communicate difficult, technical, or contentious information in a straightforward and respectful manner is required.
- Ability to provide clear, understandable, and respectful guidance
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