Police Dispatcher

**Police Dispatcher(s) - Experienced**

(Emergency 911/non-emergency Operator and Dispatcher)

**Communications Department**

Hiring Range: $73,510 to 87,367 per annum
Full-Time, permanent (1)

**ABOUT SSPS**

The South Simcoe Police Service (SSPS) is committed to the safety and well-being of our community in the Towns of Innisfil and Bradford West Gwillimbury. Our vision is to make a difference in the lives of others every day. We value integrity, respect, inclusion, and working with a dedicated team of Officers and professionals, who are compassionate, courageous, professional, and accountable.

**ABOUT THE ROLE**

A career with a police service can be one of the most rewarding, challenging and exiting choices. Be part of a team that plays a pivotal role in safeguarding our community, making a difference one call at a time. We are looking for a quick-thinker, resilient individual who thrives in a fast-paced environment and is committed to serving their community. If you are sharp-minded, detail-oriented, excellent communicator who can multitask under pressure, you are the person we are waiting for.

**WHAT WE OFFER**

Joining our team offers a unique opportunity to make a tangible difference within the community, aligning yourself with a group of Officers and professionals that holds service, excellence, and integrity at its core. At SSPS, your ideas are valued, and your contributions directly influence our community’s well-being. We offer a competitive salary, comprehensive medical, dental and vision plan,

**WHAT YOU WILL BE DOING**:

- Answer 911 emergency and non-emergency calls for service from citizens, police and other agencies;
- Determine nature of situation and establish whether it is an emergency through proper questioning techniques;
- Receive information from various audio sources while simultaneously performing various other functions;
- Conduct various types of safety checks for police officers such as telephone and address checks, name and vehicle checks;
- Prioritize and dispatch Police units to waiting incidents with all necessary available information. Update units as additional information is received. Ensure senior personnel and supervisor are kept apprised of serious incidents;
- Record all information reported by or given to road units by means of the CAD system, continually updating individual unit histories;
- In cooperation with the Uniform supervisors, manages high speed pursuits. This includes exercising judgment in discontinuing suspect apprehension pursuits as required by the provincial directive and Service procedure;
- Performs CPIC checks for units, anticipating requests when possible, ensuring the information is added to the Unit or Incident Histories, and field unit is advised by radio, particularly when warning information is known.

**MUST HAVE**:

- Experience Police Dispatcher would have successfully completed the Police Dispatch training by a Police Service in Ontario AND a minimum of two (2) years Police Dispatch experience.
- Team-player with a positive attitude

**NICE TO HAVE**:

- Successful completion of secondary education or equivalent;
- Ability to multi-task, adjust priorities, and work in a fast paced and demanding environment;
- Excellent customer service skills;
- Keyboarding (40 wpm).

**Please note**:
**If any part of this opportunity piques your interest, we encourage all qualified applicants to apply.**

If you are contacted to participate in the interview, please advise the HR team of any accommodation needed with respect to any materials or processes used to ensure you have access to a fair and equitable process in accordance with the _OHRC_.

**Job Types**: Full-time, Permanent

Pay: $73,510.00-$87,367.00 per year

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

Flexible language requirement:

- French not required

**Education**:

- Secondary School (required)

**Experience**:

- Dispatching in a Policing environment: 2 years (required)

Work Location: In person

Application deadline: 2024-12-13