
Night Auditor
1 week ago
First impressions count, right? We think so too The Guest Service Agent-Night Auditor is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning With over 60 hotels (and growing) there has never been a more exciting time to join our team.
The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports. They are required to work through the night shift on the front desk.
**JOB REQUIREMENTS**:
- High School Diploma, G.E.D. or equivalent
- Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred
- Experience in all aspects of customer service and people management
- Strong working knowledge of hospitality industry principles, methods, practices, and techniques
- Strong working knowledge of accounting practices and principles
- Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
- Exceptional conflict resolution, negotiation, and objection handling skills
- Able to respond quickly in a dynamic and changing environment
- Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
- Knowledge of cost analysis, fiscal management, and budgeting techniques
- Able to effectively communicate both verbally and in writing
**DUTIES**:
- Maintain an inventory of vacancies, reservations and room assignments
- Register arriving guests and assign rooms
- Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
- Present statements of charges to departing guests and receive payment.
- Hotel security
- Post all daily room and outstanding charges.
- Take over from the evening cashier, checking and accepting float and takings.
- Accept revenue and floats from restaurant cashiers, ensuring that these are securely locked away.
- Accept and lock away keys from various departments.
- Prepare Credit Card/Charge Card summaries and post to DAB's account.
- Maintain a high standard of personal hygiene and appearance.
**APPLICABLE SKILLS**:
- Excellent customer relations.
- Must have time-management skills.
- Adaptable to change and be able to handle multiple priorities under pressure.
- Eager and focused to exceed guest expectations.
PERKS:
- Team rates from $59 per night
- 25% discount at our restaurants for up to 6 people
- ½ price passes/lift tickets at Grouse Mountain and Revelstoke Mountain Resort
- RRSP Matching for eligible employees
- HumanaCare - free mental health support & counselling
- Employment milestone rewards
- Ongoing employee events, incentives and recognition
- SUMMATION:_
- **ABSOLUTELY NO PHONE CALLS PLEASE**_
- Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. _**_Sandman Hotel Group_**_ takes seriously its obligations under the Human Rights Code._
-
Night Auditor
3 days ago
Red Deer, Canada Red Deer Resort & Casino Full timeSalary: Are you a night owl with an eye for detail? Passionate about numbers and thrive in independent work? Join our team as a Night Auditor, playing a crucial role in ensuring smooth operations and financial accuracy during overnight hours. Be part of a dynamic organization where your skills make a real impact! **Summary** Under the direction of the...
-
▷ Urgent: Night Auditor
4 weeks ago
Red Deer, Canada RECRUITMENT PARTNERS INC. Full timeNight Auditor Our client is searching for a Night Auditor for their Boutique Hotel to join their team. This role will be responsible for ensuring a smooth operation of the hotel during the night shift, including guest check-ins and check-outs, auditing financial transactions, and providing exceptional customer service. A successful candidate will recognize...
-
Night Auditor
6 days ago
Red Deer, Canada Cambridge Red Deer Hotel & Conference Centre Full time**_A HOTEL WITH THE FREEDOM OF STYLE!_** - Located in the heart of Central Alberta, CAMBRIDGE RED DEER HOTEL & CONFERENCE CENTRE is the ideal place to start your career in hospitality, providing excellent and personalized service to our guests while working within a positive team environment._ * Summary* Under the direction of the **Guest Services Manager,...
-
Night Auditor
3 weeks ago
Red Deer, Canada Red Deer Resort & Casino Full timeAre you a night owl with an eye for detail? Passionate about numbers and thrive in independent work? Join our team as a Night Auditor, playing a crucial role in ensuring smooth operations and financial accuracy during overnight hours. Be part of a dynamic organization where your skills make a real impact! **Summary** Under the direction of the **Front Desk...
-
Night Auditor/guest Service Agent
1 day ago
Red Deer, Canada Holiday Inn Express Full timeJob description ZS Holdings Ltd. is a family owned and operated company with several hotels in Edson, Hinton and Red Deer. We are currently looking to expand our team in the position of Night Auditor at Holiday Inn Express. The primary responsibility of our Night Auditor is to deliver excellent customer service while making the check-in and check-out...
-
Night Auditor
3 days ago
Red Deer, Canada Red Deer Resort & Casino Full timeAre you a night owl with exceptional attention to detail? Do you have a passion for numbers and enjoy working independently? Join our team as a Night Auditor and play a crucial role in ensuring the smooth operation and financial accuracy of our organization during the overnight hours. **Summary** Under the direction of the **Guest Services Manager, **the...
-
Night Auditor
2 weeks ago
Red Deer County, Canada INNhotels Full timeAt INNHotels, our mission to share our Canadian experience of tourism, culture, and history with our guests begins first and foremost with our employees/team/staff that deliver this exceptional, quality experience. We wouldn’t be a leader in hospitality, sustainable tourism, or community development without the wonderful people that work with us to grow...
-
Front Desk Agent/night Auditor
1 day ago
Red Deer, Canada Motel 6 RED DEER DREAM PARADISE Full timeJob description Responsible for the Front Desk, Reservations, and Group Bookings while on duty ensuring a smooth operation and the highest level of guest satisfaction. - Seeks feedback on guest satisfaction and resolves problems in accordance with our Mission Statement. - Effectively maximizes inventory levels during high occupancy/sold out nights. - Knows...
-
Part-time Weekend Hotel Night Auditor
4 days ago
Red Deer, Canada Days Inn Red Deer Full time**Job Type**: Part-time **Benefits**: - Dental care - Extended health care - Vision care Schedule: - 8 hour shift - Night shift Work Location: In person