Mortgage Underwriter

3 days ago

Waterloo, Canada Manulife Full time

**_We are a _**_leading financial services provider committed to making decisions easier and lives better for our customers and _**_colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. _**_To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. _**

**Working Arrangement**

Hybrid
- Manulife Bank & Trust’s Mortgage Underwriting department is looking for a Mortgage Underwriter to join the team You can be based anywhere in Canada. Opportunity for cross training within the mortgage residential team.
- **Job Summary**:

- **Responsibilities**:
**Key Accountabilities**:

- Review documents submitted by sales partners to identify and decision whether documents adhere to internal guidelines.
- Ensure files are properly documented for reporting.
- Excellent communication skills with our sales partners.
- Ability to process a high work volume of files with attention to detail.
- Manage your files with appropriate communication while working closely with the salesperson associated with the file.
- **Job Requirements (Knowledge/Skills/Competencies)**:

- Two years’ experience in the financial industry.
- Mortgage underwriting knowledge is a requirement.
- Strong attention to detail.
- Strong customer service and decisioning skills.
- Ability to work in a dynamic team environment and handle several tasks simultaneously.
- Excellent written and communication skills.
- Sound knowledge of banking systems.
- Bilingualism in French/English is preferred.
- Identify and solve issues requiring a high degree of judgment and recommend solutions.
- Overtime during peak season is a requirement.
- **K **ey Challenges**:

- Multi-tasking, efficiently organizing and prioritizing workflows.
- Manage service daily to ensure Standards are met and/or exceeded.
- Interact with sales partners and other Bank departments to identify, resolve, and respond to issues as they arise.
- **What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.
- **Our commitment to you**
- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

**About John Hancock and Manulife**

**Manulife is an Equal Opportunity Employer**

**Salary & Benefits**

The annual base salary for this role is listed below.

**Primary Location**

Waterloo, Ontario

**Salary range is expected to be between**

$48,450.00 CAD - $80,750.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short

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