Technical Csr

4 weeks ago

Mississauga, Canada Omcan Full time

**We are proud to offer**:

- Competitive Salary and incentives
- Shift: Monday --Friday 09:00-17:00 or 10:00-18:00
- 3 weeks Vacation
- A unique team spirit and culture: Family-Oriented
- RRSP/DPSP Plan
- Continuing Education and Tuition Assistance
- Comprehensive Health and Dental Benefits
- Employee Referral Program

**Company Overview**

Over the last 65 years, Omcan has grown to become a leading supplier to the food service industry in Canada and the USA. Our success over these many years is directly attributed to our established relationships with all of our valued customers and through providing them with Diverse, Dependable and Proven products. Omcan continues to help our customers remain competitive. With associates in North America, and Asia, our global footprint continues to expand and we hold to the principal that customers benefit from the accessibility and familiarity of sales teams. In over 200,000 sq. ft. of warehouse space we stock over 5,000 quality food equipment and supplies for the food preparation market.

Check out this video to learn about and meet one of our current home-based employees

**Major Duties and Responsibilities**:

- First point of contact for customers and sales representatives
- Provide pricing, availability, and schedule information within established guidelines
- Suggest additional and/or alternative products or services to meet customer needs
- Enter orders in SAP Business 1 system
- Correspond with warehouse staff to arrange shipments
- Follow up internally regarding back orders to ensure timely delivery of products
- Create and maintain positive relationships with customers
- Maintain office supplies and perform other administrative tasks
- Other duties as assigned

**Minor Duties and Responsibilities**:

- Communicate and resolve issues with internal departments as needed

**Minimum Qualifications and Skills**:

- Completion of post-secondary program or combination of education and experience
- 1-3 years of previous customer service experience
- Display professionalism and pleasant phone demeanor
- Exceptional communication skills with high sense of urgency
- Highly attentive to detail with strong clerical and organizational skills
- Ability read and analyze detailed invoices and spreadsheets
- Communicate clearly and effectively with all levels of an organization
- Must be comfortable using Microsoft Office, particularly Outlook

OMCAN appreciates all applicants for their interest, however, only those selected for an interview will be contacted.

OMCAN is an equal opportunity employer. We are committed to ensuring equal employment opportunities for all qualified individuals. Accommodation is available as required under the Ontario Human Rights Code

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$50,000.00 per year

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Mississauga, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Technical support: 1 year (preferred)
- SAP: 1 year (preferred)

Work Location: In person

  • Veterinary Receptionist/csr

    2 weeks ago

    Mississauga, Canada Lakeshore Animal Health Partners Emergency and Specialty Hospital Full time

    **Lakeshore Animal Health Partners **(“Lakeshore”) is seeking a Customer Service Representative for our 24/7 hospital **Lakeshore** will be located in the Greater Toronto Area and plans to offer 24/7 emergency care alongside a comprehensive array of specialty veterinary services. At the root of everything we do at Animal Health Partners is our guiding...

  • Front-end Technical Lead

    1 week ago

    Mississauga, Canada Prophix Full time

    Prophix is the leading global platform and partner for finance performance management. We create software that serves ambitious finance teams, helping them empower their organizations, gain valuable insights, and drive business performance. Thousands of finance leaders across nearly one hundred countries use Prophix today. Whether it’s through advanced...

  • Program Coordinator

    2 days ago

    Mississauga, Canada Electrical Safety Authority Full time

    Electrical Safety Authority (ESA) has a clear mandate from the Ontario government. Everything we do aims to improve electrical safety for the public. To do this, we anticipate, understand and prevent electrical-related harms. We're on the lookout for a dynamic and seasoned **Program Coordinator** to take charge of **Training Solutions** and diverse program...

  • Support Professional

    6 days ago

    Mississauga, Canada Ericsson Full time

    **About this opportunity**: Are you a highly detailed person who’s not afraid of digging into the data and problem solving? Do you love the border between development and product? Ericsson is this place, and we have an exciting opportunity for you in a fast-paced, highly collaborative technical environment! Design your future at Ericsson. **What you will...

  • Program Coordinator

    2 weeks ago

    Mississauga, Canada Electrical Safety Authority Full time

    Electrical Safety Authority (ESA) has a clear mandate from the Ontario government. Everything we do aims to improve electrical safety for the public. To do this, we anticipate, understand and prevent electrical-related harms.We're on the lookout for a dynamic and seasoned Program Coordinator to take charge of Training Solutions and diverse program...

  • Program Coordinator

    2 weeks ago

    Mississauga, Canada Electrical Safety Authority Full time

    Electrical Safety Authority (ESA) has a clear mandate from the Ontario government. Everything we do aims to improve electrical safety for the public. To do this, we anticipate, understand and prevent electrical-related harms.We're on the lookout for a dynamic and seasoned Program Coordinator to take charge of Training Solutions and diverse program...

  • Program Coordinator

    3 weeks ago

    Mississauga, Canada Electrical Safety Authority Full time

    Electrical Safety Authority (ESA) has a clear mandate from the Ontario government. Everything we do aims to improve electrical safety for the public. To do this, we anticipate, understand and prevent electrical-related harms.We're on the lookout for a dynamic and seasoned Program Coordinator to take charge of Training Solutions and diverse program...

  • Program Coordinator

    3 weeks ago

    Mississauga, Canada Electrical Safety Authority Full time

    Electrical Safety Authority (ESA) has a clear mandate from the Ontario government. Everything we do aims to improve electrical safety for the public. To do this, we anticipate, understand and prevent electrical-related harms.We're on the lookout for a dynamic and seasoned Program Coordinator to take charge of Training Solutions and diverse program...

  • Program Coordinator

    3 weeks ago

    Mississauga, Canada Electrical Safety Authority Full time

    Electrical Safety Authority (ESA) has a clear mandate from the Ontario government. Everything we do aims to improve electrical safety for the public. To do this, we anticipate, understand and prevent electrical-related harms.We're on the lookout for a dynamic and seasoned Program Coordinator to take charge of Training Solutions and diverse program...

  • Technical Csr

    2 weeks ago

    Mississauga, Canada Omcan Full time

    **We are proud to offer**: - Competitive Salary and incentives - Shift: Monday --Friday 10:00-18:00 - 3 weeks Vacation - A unique team spirit and culture: Family-Oriented! - RRSP/DPSP Plan - Continuing Education and Tuition Assistance - Comprehensive Health and Dental Benefits - Employee Referral Program **Company Overview** Over the last 65 years, Omcan...

  • Technical Writing Associate

    2 days ago

    Mississauga, Canada Boston Scientific Corporation Full time

    **Technical Writing Associate (2-Year Contract)**: - Remote Eligible: Hybrid- Onsite Location(s): Mississauga, ON, CA**Additional Locations**: Canada-ON-Mississauga **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by...

  • Account Manager

    2 months ago

    Mississauga, Canada Lapp USA Inc Full time

    **Hybrid Role** **Summary**:Under the general direction of the VP Sales Lapp Canada, this individual is responsible for providing support to customers and outside sales representatives, ensuring the customer’s needs are met. Primary activities in this role include making outbound calls to customers, processing requests for quotes, processing orders,...

  • Customer Service Representative

    4 days ago

    Mississauga, Canada Karcher North America Full time

    Customer Service Representative’s (CSR) primary responsibility is to support aftermarket parts and accessory sales by delivering world class customer service and technical expertise to manufacturing and dealer network customer base. ESSENTIAL DUTIES AND RESPONSIBILITIES - Enters part and accessory orders into SAP system - Provides price quotes and...

  • Customer Serivce Representative

    4 days ago

    Mississauga, Canada Karcher North America Full time

    Customer Service Representative’s (CSR) primary responsibility is to support aftermarket parts and accessory sales by delivering world class customer service and technical expertise to manufacturing and dealer network customer base. ESSENTIAL DUTIES AND RESPONSIBILITIES - Enters part and accessory orders into SAP system - Provides price quotes and...

  • Bilingual Technical Csr

    4 weeks ago

    Mississauga, Canada OMCAN Manufacturing & Distributing Company Inc Full time

    **We are proud to offer**: - Competitive Salary and incentives - Shift: Monday --Friday 09:00-17:00 or 10:00-18:00 - 3 weeks Vacation - A unique team spirit and culture: Family-Oriented! - RRSP/DPSP Plan - Continuing Education and Tuition Assistance - Comprehensive Health and Dental Benefits - Employee Referral Program **Company Overview** Over the last...

  • CSR Auditor

    2 weeks ago

    Mississauga, Canada Intertek Full time

    The Business Assurance group of Intertek provides a full range of business process audit and support services, including management systems certification, custom supplier audits and training. Our range of services helps to ensure customer management systems are optimized to facilitate successful growth Job Function: To lead and/or participate as an...

  • CSR Auditor

    3 weeks ago

    Mississauga, Canada Intertek Full time

    The Business Assurance group of Intertek provides a full range of business process audit and support services, including management systems certification, custom supplier audits and training. Our range of services helps to ensure customer management systems are optimized to facilitate successful growth Job Function: To lead and/or participate as an...

  • CSR Auditor

    2 weeks ago

    Mississauga, Canada Equest Full time

    The Business Assurance group of Intertek provides a full range of business process audit and support services, including management systems certification, custom supplier audits and training. Our range of services helps to ensure customer management systems are optimized to facilitate successful growthJob Function:To lead and/or participate as an assessor...

  • CSR Auditor

    2 weeks ago

    Mississauga, Canada Equest Full time

    The Business Assurance group of Intertek provides a full range of business process audit and support services, including management systems certification, custom supplier audits and training. Our range of services helps to ensure customer management systems are optimized to facilitate successful growthJob Function:To lead and/or participate as an assessor...

  • Student Customer Service Representative

    1 day ago

    Mississauga, Canada Taymor Industries Full time

    must be fluent in French and English **About the Opportunity**: Taymor is looking for a **student Customer Service Representative (CSR) **to join our team in **Mississauga**, ON for the next 2-3 months.** Monday to Friday 8am-4:30pm, work from office Monday and Wednesday. $20/hour. Your day-to-day responsibilities include: - Ensuring accuracy of inputted...