Receptionist (Seasonal)

**Job description**:
**Position: Receptionist**:
**Location: Smiths Falls, Canada**

**Start date**:Immediately

**Contract type**: Seasonal (end of September)

**Working hours**: 8.30am - 5pm Mon, Wed, Fri, Sat, Sun

**Line Manager**: Base manager**:
Le Boat, part of Travelopia, is the world’s leading provider of inland waterway boating holidays. Currently operating 37 bases in 9 countries, with a fleet of 950 charter boats, we attract more than 120,000 customers from all over the world each season. A global business working in 45 sources markets around the world with 6 sales offices (UK, Canada, Germany, France, South Africa & Australia). We have been established for over 50 years and are passionate about providing outstanding quality and service.

**What you will be doing**:

- Physically welcome customers for boarding and return formalities and for any other request.
- Participate in the establishment of daily and weekly departure schedules according to the information provided by the Neptune reservation software. Update the Neptune database daily with additional information on each customer/cruise.
- Advise customers about their itineraries and their cruise, share tourist information. Hand out satisfaction questionnaires to customers on their return from the cruise and collect them.
- Takes part in the organisation of the reception desk and the relay between the quay and the reception.

**What we are looking for**:
**Skills, experience, knowledge, qualifications, and training**
- English proficiency, French knowledge would be a bonus
- Excellent organisational skills, ability to manage priorities in the workload and responsiveness.
- Good interpersonal skills, excellent communication skills and telephone manner
- Able to pass on information to the manager in a timely manner.
- Participate in achieving the objectives of the base and the company, be customer oriented.

**Advantage**:

- Referral program
- Career progression and future opportunities within Le boat
- We provide Le boat uniform

**Who's on board? Align yourself with the market leader**:
We're the No.1 provider of houseboat vacations on the beautiful rivers, lakes and canals of Europe and Canada. We have the world’s largest fleet of luxury houseboats and the widest choice of fabulous boating destinations to choose from

LI-ONSITE