Communications & Education Coordinator (Community

7 months ago

Burnaby, Canada Metro Vancouver Full time

**Department**: Solid Waste Services
**Employee Group**:Teamsters Local 31
**Location**:4515 Central Boulevard, Burnaby
**Salary Range/ Wage Rate**:PG T27 $3,352.40 - $3,960.68 bi-weekly

**Our Solid Waste Services Department is seeking a community engagement coordinator who will support public, First Nations, and stakeholder engagement for regional waste reduction, recycling, and solid waste projects including the update to our regional solid waste management plan. Your ability to translate technical information into easy-to-understand content so that audiences can provide meaningful feedback will be key. You are a trusted advisor, a part of an interdisciplinary team, and adaptable when things change on short notice. Your previous experience working with diverse audiences will serve you well as you navigate the interesting complexities of solid waste projects.**

**You are: An engagement and communications professional that thrives on making meaningful connections between the aspirations and concerns of the community and important decisions. You don’t shy away from difficult conversations and can easily find ways to make them points of connection.**

**This role**:

- Provides communications, engagement, and planning advice to senior departmental managers and officers, and through them to their respective committees, on corporate and departmental objectives and issues.
- Develops and writes departmental communications and engagement strategies, and specific communications plans by researching corporate and departmental objectives and issues; analyzing public opinion and research; identifying target audiences and key messages; preparing budget estimates; and developing evaluation criteria.
- Develops and reviews content for public and external outreach and behaviour change campaigns; reviews, coordinates and advises on outreach initiatives from the concept stage through to final product; liaises with stakeholders in the development of strategies related to corporate priorities and the implementation of management plans; acts as project leader for events.
- Develops and prepares materials to complement existing communication and engagement resources; writes or adapts print materials; prepares budget estimates and develops evaluation criteria for same.
- Plans and coordinates implementation and delivery of communication and engagement projects by overseeing the work of the creative services team and external consultants to ensure all materials such as brochures, speeches, videos, television shows and segments thereof, displays, news releases, and/or teaching/education materials are produced on time and within budget.
- Develops and presents reports to client departments, boards and advisory committees.
- Performs related work as required.

**To be successful, you have**:

- University graduation, with a degree in communications, or broadcast communications or a teacher’s certificate, or a professional accreditation for example IABC accreditation, plus considerable related experience; or an equivalent combination of training and experience.
- Thorough knowledge of the principles, practices and techniques relating to communications in all forms of media, and/or education especially as it relates to governmental agencies, organizations and/or the school system.
- Considerable knowledge of writing techniques, graphic arts, print production and of news, advertising, and web and social media.
- Sound knowledge of the objectives of the Board, Metro Vancouver and its member jurisdications as they relate to the work performed.
- Working knowledge of assigned client departments' policies and operations related to the work performed.
- Familiarity with the contents and intention of the International Association of Public Participation (IAP2) public participation spectrum would be an asset.
- Ability to plan, develop, coordinate and evaluate communications and/or engagement strategies, behavior change and/or education strategies, programs, campaigns, initiatives, and/or events.
- Ability to establish and maintain effective liaison and working relationships with a variety of senior level internal and external contacts.
- Ability to represent Metro Vancouver’s corporate objectives to internal and external audiences.
- Ability to develop and implement concepts and themes and to coordinate production and delivery of a variety of communications, education, and engagement material.
- Ability to communicate effectively orally and in writing with a wide variety of internal and external contacts.
- Ability to prepare budget estimates, administer and control an approved budget; and to prepare and maintain records, reports, correspondence and related material.
- Driver’s License for the Province of British Columbia.
- Completion of a Criminal Records Check.

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