Community Relations Manager

6 months ago

White Rock, Canada White Rock Seniors Village Full time

**About Us**

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

**SUMMARY OF POSITION**:
The Community Relations Manager (CRM) is ultimately responsible for bringing the _Outside Community_ into _Our Community_, so people can understand _who we are_ and _what we do_. We want to highlight and show off all the great things we have to offer _and _the outstanding services we deliver each-and-every day. The CRM will grow our lead base and turn prospects into residents.

**RESPONSIBILITIES**:
Included but not limited to:
1. Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.

2. Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.

3. Model the values and leadership behaviours of organization and inspire other to do the same.

4. Achieve occupancy targets by working with the GM and site leadership teams to establish, nurture and close client relationships. To accurately forecast client needs and behaviors.

5. Arrange and host prospect tours.

6. Identify community events, sponsorships and other local opportunities for the community to participate.

7. Utilize and maintain the community database on a daily basis. Computer skills are a must.

8. Understand market trends, as well as competitor services and offerings from features, rates, incentives, special offerings, occupancies, etc., all to maintain a competitive edge.

9. Working closely with the General Manager and the Director of Sales & Marketing to create the community marketing plan and annual budget.

10. Distribute marketing collateral such as brochures, posters, etc. in targeted locations (i.e. health units, seniors’ centers, community centers, churches etc.).

11. Work with other CRM’s to share insights and best practices, including monthly teleconference calls and quarterly meetings.

12. Collaborate with the GM and other departmental managers at weekly meetings to ensure operational excellence. This will include training employees on customer service techniques and facilitating site tours.

13. Meet and/or communicate daily with the General Managers and weekly with the Director, Sales & Marketing.

14. Required to work positively and collaboratively with all team members and supervisors.

15. Additional duties as directed by the site GM when required.

**QUALIFICATIONS**:

- A minimum of 3 years of sales and customer service experience required
- A passion working with seniors
- Must have reliable transportation and be able to travel locally responsibility
- All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.

**SKILLS AND ABILITIES**:

- Effective written and spoken communication skills
- Excellent interpersonal skill
- Work independently and in a team environment
- Highly organized and able to multi-task
- Highly self-motivated, with a passion for delivering outstanding results
- Ability to work weekends, evenings and/or flexible hours (i.e. to attend/facilitate meetings/events), as required
- Solid working knowledge of MS Office Suite (Outlook, Excel, Word, PowerPoint)
- Knowledge and previous use of a CRM or Data Base management system.
- Ability to travel, as required.
- West Coast Seniors Housing Management _
- is an equal opportunity employer._

  • Supervisor, Relational Security

    2 months ago

    White Rock, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $30.54 - $30.54 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our...

  • Community Support Worker

    6 months ago

    White Rock, Canada Spectrum Society for Community Living Full time

    " FieldType="SPFieldNote" --> A perfect position to work a full weekend supporting someone who will keep you entertained, active, motivated and always learning. Share her beautiful home located in a quiet beach neighborhood. If you are interested in learning about human behavior's, dietary planning, understanding anxiety and having a great time this is the...

  • Recreation Program Manager for Community Development

    2 weeks ago

    White Rock, British Columbia, Canada City of White Rock Full time

    Job Summary:We are seeking a Recreation Program Manager to oversee the development and implementation of recreational programs in our community. This role requires excellent leadership skills, strong communication abilities, and a passion for community recreation.About Us:The City of White Rock is a vibrant coastal community located in British Columbia,...

  • Prep Cook

    3 months ago

    White Rock, Canada Pacific Carlton Seniors Community Full time

    VRS Communities Society is looking for a **Casual Prep Cook **to join our team at our White Rock, Pacific Carlton Seniors Community. If you’re looking for a position with great working hours and work-life balance, then this may be the position for you! Continue reading below for more information. We look forward to working with you! **Schedule**:...

  • Manager, Home

    2 months ago

    White Rock, Canada Bayshore Northern Staffing Full time

    **Job Title**:Manager, Home & Community Care** **Locations: White Rock, British Columbia** **Job Type: Permanent Full-Time** **Salary Range**: $95,000 - $105,000 **plus** additional earnings based on client revenue and vehicle allowance. As the new leader of one of Bayshore’s local Neighborhood Health Teams (NHTs), you will collaborate with a regional...

  • Casual Cook

    6 months ago

    White Rock, Canada Sunnyside Manor Seniors Community Full time

    VRS Communities Society is looking for a Casual Cook to join our team at our site in South Surrey/White Rock, Sunnyside Manor Seniors Community. If you're looking for a position with great working hours and work-life balance, then this may be the position for you! Continue reading below for more information. We look forward to working with you! JOB...

  • Server

    6 months ago

    White Rock, Canada Pacific Carlton Seniors Community Full time

    VRS Communities Society is looking for a **Server **to join our team at our site in Osoyoos, Sunshine Ridge Seniors Community. If you’re looking for a position with great working hours and work-life balance, then this may be the position for you! Continue reading below for more information. We look forward to working with you! **JOB SUMMARY**: Under the...

  • Dietary Aide

    3 months ago

    White Rock, Canada Pacific Carlton Seniors Community Full time

    VRS Communities Society is looking for a **Dietary Aide **to join our team at our site in South Surrey/White Rock, Pacific Carlton Seniors Community. If you’re looking for a position with great working hours and work-life balance, then this may be the position for you! Continue reading below for more information. We look forward to working with you! **JOB...

  • Community Recreation Program Coordinator

    3 weeks ago

    White Rock, British Columbia, Canada City of White Rock Full time

    The City of White Rock invites applications for a Community Recreation Coordinator position.The Recreation and Culture Department is responsible for delivering a wide range of recreational and cultural programs and services to the community. As a Community Recreation Coordinator, you will play a key role in developing, implementing, and evaluating recreation...

  • Dietary Aide/server

    6 months ago

    White Rock, Canada Pacific Carlton Seniors Community Full time

    VRS Communities Society is looking for a **Part-Time Dietary Aide/Server **to join our team at our site in South Surrey/White Rock, Pacific Carlton Seniors Community. If you’re looking for a position with great working hours and work-life balance, then this may be the position for you! Continue reading below for more information. We look forward to working...

  • Community Care Liaison

    3 weeks ago

    White Rock, British Columbia, Canada Fraser Health Full time

    Job SummaryFraser Health is seeking a highly skilled Social Work Liaison to join our team. In this role, you will play a critical part in facilitating the discharge process for patients from acute care facilities to community-based services.Main Responsibilities:Conduct client assessments and work with interdisciplinary teams to develop comprehensive care...

  • Community Outreach Coordinator

    1 month ago

    White Rock, British Columbia, Canada The Salvation Army Full time

    Job Title: Community Outreach CoordinatorThe Salvation Army is seeking a highly motivated and organized Community Outreach Coordinator to join our team. As a key member of our community outreach team, you will be responsible for implementing, instructing, and coordinating community-based programs in accordance with our mission, values, and standards.Key...

  • Receptionist

    3 months ago

    White Rock, Canada Pacific Carlton Seniors Community Full time

    VRS Communities Society is looking for a **Casual Receptionist **to join our team at our White Rock, Pacific Carlton Seniors Community. If you’re looking for a position with great working hours and work-life balance, then this may be the position for you! Continue reading below for more information. We look forward to working with you! **JOB...

  • Overnight Reception

    5 months ago

    White Rock, Canada Pacific Carlton Seniors Community Full time

    VRS Communities Society is looking for an **Overnight Receptionist **to join our team at our newest site in Port Alberni, Timberline Seniors Community. If you’re looking for a position with great working hours and work-life balance, then this may be the position for you! Continue reading below for more information. We look forward to working with...

  • Community Outreach Coordinator

    6 months ago

    White Rock, Canada The Salvation Army Full time

    Description The Program Coordinator is responsible for the implementation, instruction, and coordination of a limited range of community-based programs in accordance with the Salvation Army mission, values, and standards. The incumbent is responsible for the direct supervision of volunteers in a range of community-based programs and seasonal staffing...

  • Part-time Receptionist

    6 months ago

    White Rock, Canada Pacific Carlton Seniors Community Full time

    VRS Communities Society is looking for a Part-Time Receptionist (Temporary) to join our team at our site in South Surrey/White Rock, Pacific Carlton Seniors Community. If you're looking for a position with great working hours and work-life balance, then this may be the position for you! Continue reading below for more information. We look forward to working...

  • Community Recreation Coordinator

    2 months ago

    White Rock, Canada City of White Rock Full time

    **Community Recreation Coordinator**: **Employment Type: Temporary Full Time (18 months)** **Pay Grade: 20 $36.08 - $42.45** **Hours of Work: 0830 - 16:30** **Competition Number: 2024-57** **Closing Date: Thursday, October 31, 2024** **The City of White Rock - where every wave of talent helps shape our City by the sea. **We are proud to be an equal...

  • Housekeeper

    5 months ago

    White Rock, Canada Pacific Carlton Seniors Community Full time

    VRS Communities Society is looking for a **Full-Time Housekeeper **to join our team at our site in Osoyoos, Sunshine Ridge Seniors Community. If you’re looking for a position with great working hours and work-life balance, then this may be the position for you! Continue reading below for more information. We look forward to working with you! **JOB...

  • Part-time Housekeeper

    5 months ago

    White Rock, Canada Pacific Carlton Seniors Community Full time

    VRS Communities Society is looking for a **Part-time Housekeeper **to join our team at our site in South Surrey/White Rock, Pacific Carlton Seniors Community. If you’re looking for a position with great working hours and work-life balance, then this may be the position for you! Continue reading below for more information. We look forward to working with...

  • Dishwasher

    5 months ago

    White Rock, Canada Pacific Carlton Seniors Community Full time

    VRS Communities Society is looking for a **Dishwasher **to join our team at our newest site in Port Alberni, Timberline Seniors Community. If you’re looking for a position with great working hours and work-life balance, then this may be the position for you! Continue reading below for more information. We look forward to working with you! **JOB...