Telenurse - Healthlink Bc Burnaby or Langley, Bc

1 month ago

Burnaby, Canada PHSA Full time

**TeleNurse - Multiple Opportunities Available**

HealthLink BC

Burnaby or Langley, BC

Are you looking for a change? Have you been interested in learning more about Telenursing?

The telenurse is responsible for providing safe, competent and ethical telehealth nursing in accordance with HLBC mission, strategic plan, legislative requirements, operational policies and clinical guidelines. Adhering to the College of Registered Nurses of BC standards and other best practice approaches, the telenurse competently applies the nursing process of assessment, planning, implementing, evaluating and documenting care to contact centre clients.

**What you’ll do**
- Respond to or initiate telephone calls from callers, or their designates, utilizing customer service and therapeutic communication skills.
- Recommend additional resources, acquisitions and activities to enhance the telehealth nursing practice and client care.
- Receive, document and forward compliments and complaints from callers or others to support quality improvement/risk management activities, service and program evaluation; contribute to incident investigation as requested.
- Maintain current clinical knowledge in prevention & wellness promotion, health risk assessment, self-care management, and chronic disease management and consumer health education and any other programs or resources that support caller’s needs for triage, health education and referral.
- Collaborate with other professionals in providing telehealth care by making appropriate referrals to dietitians, pharmacists and other services.
- Monitor call flow and contribute to achieving service targets and maintaining standards of care. Contribute to the service evaluation by collecting designated statistics; make recommendations for changes or enhancement to technology, navigation or resource acquisitions.
- Communicate operational or resource changes as necessary and escalates operational or technical issues using appropriate reporting and communication mechanisms.

**What you bring**
- Graduation from an approved School of Nursing with current practicing registration as an RN with the British Columbia College of Nurses & Midwives (BCCNM)
- Minimum three (3) years recent related experience in acute care, community health, public health or continuing care.

You will also have the ability to:

- Work in a fast paced, multi-faceted contact centre environment
- Communicate efficiently and effectively both verbally and in writing
- Demonstrate listening skills
- Keyboard a minimum of 30 WPM
- Operate related equipment.
- Teach.
- Work as a member of a team.
- Work in a highly monitored work environment.
- Demonstrate analytical and problem-solving skills.
- Prioritize and organize work.
- Physically perform the duties of the position.
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

**Job Type: Multiple Opportunities Available (temporary and permanent)**
**Wage**:$41.42 - $59.52/hour
**Location**: Burnaby, BC or Langley, BC **(NOT REMOTE)**
**Applications will be accepted until position is filled.**
**Hours of Work**:Rotating Days, Rotating Schedules; various rotations available**

**What we do**

Healthlink BC (HLBC) operates as a branch of the Primary Care Division with the Ministry of Health.

Healthlink is a 24/7/365 t

  • Telenurse - Healthlink Bc Burnaby or Langley, Bc

    5 months ago

    Burnaby, Canada PHSA Full time

    **TeleNurse** HealthLink BC Burnaby or Langley, BC Are you looking for a change? Have you been interested in learning more about Telenursing? The telenurse is responsible for providing safe, competent and ethical telehealth nursing in accordance with HLBC mission, strategic plan, legislative requirements, operational policies and clinical guidelines....

  • TeleNurse

    1 month ago

    Burnaby, Canada PHSA Full time $41 - $60

    TeleNurse - Multiple Opportunities Available!HealthLink BCBurnaby or Langley, BCAre you looking for a change? Have you been interested in learning more about Telenursing?The telenurse is responsible for providing safe, competent and ethical telehealth nursing in accordance with HLBC mission, strategic plan, legislative requirements, operational policies and...

  • Band 3 - Manager, Nursing Services

    1 day ago

    Burnaby, Canada BC Public Service Full time

    Posting Title - BAND 3 - Manager, Nursing Services - Position Classification - Band 3 - Union - N/A - Work Options - Hybrid - Location - Burnaby, BC V3J 1N3 CA Langley, BC V3A 8T1 CA Multiple Locations, BC CA (Primary) - Salary Range - $88,700.23 - $125,700.07 annually - Close Date - 2/6/2025 - Job Type - Regular Full Time - Temporary End Date -...

  • Clk 15r

    7 days ago

    Burnaby, Canada BC Public Service Full time

    Posting Title - CLK 15R - Shift Lead, Nav Operations - Position Classification - Clerk R15 - Union - GEU - Work Options - On-Site - Location - Burnaby, BC V3J 1N3 CA Langley, BC V3A 8T1 CA Multiple Locations, BC CA (Primary) - Salary Range - $59,015.56 - $66,749.47 annually - Close Date - Job Type - Regular Full Time - Temporary End Date -...

  • Band 2 - Operations Manager

    2 months ago

    Burnaby, Canada BC Public Service Full time

    Posting Title- BAND 2 - Operations Manager- Position Classification- Band 2- Union- N/A- Work Options- Hybrid- Location- Burnaby, BC V3J 1N3 CA Langley, BC V3A 8T1 CA Multiple Locations, BC CA (Primary) - Salary Range- $76,500.09 - $ 108,100.23 annually- Close Date- 11/21/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public...

  • Shift Leader, Health Link Bc

    7 months ago

    Burnaby, Canada PHSA Full time

    **Shift Leader, Healthlink BC** **HealthLink BC 811** Burnaby, BC **_ As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021._** The Shift Leader is responsible for providing contact centre, clinical and operational supervision in real time to Registered Nurses...

  • Project Coordinator, Bc Builds

    5 days ago

    Burnaby, Canada BC Housing Full time

    **Position Summary**: **PROJECT COORDINATOR, BC BUILDS (2 POSITIONS)** **Job ID: 6069** **REGULAR/FULL-TIME** **Location: BURNABY, BC** - ** Join one of BC’s Top Employers!**: - ** Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!** **BC Housing thanks all applicants for their interest; only those...

  • Receptionist - Burnaby

    3 months ago

    Burnaby, Canada BC SPCA Full time

    3202 Norland Ave, Burnaby, BC V5B 3B3, Canada Req #2864 Friday, October 11, 2024 If you are up for the challenge and would like to be considered for this position, we would like to hear from you. The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA) is looking to fill the following career opportunity: **POSITION**:...

  • Clk 09r

    7 months ago

    Burnaby, Canada BC Public Service Full time

    Posting Title- CLK 09R - Program Assistant- Position Classification- Clerk R9- Union- GEU- Work Options- Hybrid- Location- Burnaby, BC V3J 1N3 CA - Duncan, BC V9L 6B1 CA - Kelowna, BC V1Z 2S9 CA - Langley, BC V3A 8T1 CA - Multiple Locations, BC CA (Primary) - New Westminster, BC V3M 6H8 CA - Vancouver, BC V6B 0N8 CA - Victoria, BC V9B 6X2 CA- Salary Range-...

  • Spo Mh 27

    4 weeks ago

    Burnaby, Canada BC Public Service Full time

    Posting Title - SPO MH 27 - Clinic Coordinator - Position Classification - Social Prog Off (CYMH) R27 - Union - GEU - Work Options - Hybrid - Location - Burnaby, BC V3J 1N3 CA Langley, BC V3A 8T1 CA Multiple Locations, BC CA (Primary) Vancouver, BC V6B 0N8 CA - Salary Range - $90,797.02 - $103,685.14 annually which includes a 3 Grid Temporary Market...

  • Co-op Student

    1 week ago

    Burnaby, Canada BC Hydro Full time

    **A workplace powered by you** At BC Hydro, we’re working towards creating a cleaner and more sustainable future for all British Columbians and need people like you to help us. A career at BC Hydro is meaningful and provides you the opportunity to be part of a talented, inclusive, and diverse team. We offer a healthy work-life balance, competitive wages,...

  • Behavioural Interventionist

    2 weeks ago

    Burnaby, Canada Family Centred Practices Group Full time

    Are you looking for flexible working hours? Do you want to build a career working with young children? FCPG is an equal opportunity employer with a diverse workforce and inclusive culture that accepts and celebrates the unique differences and perspectives that each team member brings. We are looking for Part-Time and/or Full-Time Behavioural...

  • Behavioural Interventionist

    23 hours ago

    Burnaby, Canada Family Centred Practices Group Full time

    Are you looking for flexible working hours? Do you want to build a career working with young children? FCPG is an equal opportunity employer with a diverse workforce and inclusive culture that accepts and celebrates the unique differences and perspectives that each team member brings. We are looking for Part-Time and/or Full-Time Behavioural...

  • Administrative Assistant 1

    3 months ago

    Burnaby, Canada BC Hydro Full time

    **A workplace powered by you** At BC Hydro, we’re working towards creating a cleaner and more sustainable future for all British Columbians and need people like you to help us. A career at BC Hydro is meaningful and provides you the opportunity to be part of a talented, inclusive, and diverse team. We offer a healthy work-life balance, competitive wages,...

  • Dental Receptionist, Middlegate Burnaby, Bc

    7 months ago

    Burnaby, Canada 123Dentist Full time

    The team at Middlegate Burnaby Dentist located in Burnaby, BC are looking for a passionate, hard-working **Dental Receptionist **on a part-time basis. The ideal Dental Receptionist for our team enjoys working collaboratively with others and behind the scenes to organize, implement systems and structure and ensure the practice runs efficiently. 123Dentist...

  • Digital Marketing Lead

    4 weeks ago

    Burnaby, British Columbia, Canada BC Housing Full time

    **Overview of BC HousingBC Housing is a provincial Crown corporation that provides affordable housing options and programs to support individuals and families in need. Our organization is committed to providing safe, secure, and inclusive living environments for all British Columbians.

  • Security & Emergency Program Advisor - Burnaby

    7 months ago

    Burnaby, Canada BC Housing Full time

    **Position Summary**: **SECURITY & EMERGENCY PROGRAM ADVISOR (2 POSITIONS)** **Job ID: 5668** **REGULAR/FULL-TIME** **Location: BURNABY, BC** - ** Join one of BC’s Top Employers!**: - ** Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!** **BC Housing thanks all applicants for their interest; only...

  • Associate Dentist

    2 days ago

    Burnaby, Canada 123Dentist Full time

    The team at **Burnaby, BC,**is looking for a passionate, hard-working **Associate Dentist on** a **full-time or part-time** basis. The Associate Dentist will provide a full range of dental services with the highest quality of care to ensure our patients have a positive, rewarding experience and leave with a smile. The Ideal Associate for our team and...

  • Associate Dentist

    2 months ago

    Burnaby, Canada 123Dentist Full time

    Our team** **in** Burnaby, BC **is looking for a passionate, hard-working **Associate Dentist on** a part-time basis. The Associate Dentist will provide a full range of dental services with the highest quality of care to ensure our patients have a positive, rewarding experience and leave with a smile. The Ideal Associate for our team and practice is skilled...

  • Associate Dentist

    1 week ago

    Burnaby, Canada 123Dentist Full time

    Our team**in** Burnaby, BC**is looking for a passionate, hard-working **Associate Dentist on** a part-time basis. - The Associate Dentist will provide a full range of dental services with the highest quality of care to ensure our patients have a positive, rewarding experience and leave with a smile. The Ideal Associate for our team and practice is skilled in...