Repair Planner

3 weeks ago

Charlottetown, Canada ProColor Collision Full time

**ProColor Collision** is looking for a **Repair Planner**A day in the Life of a** Repair Planner at **ProColor Collision**
- Handle all appraisals, work authorizations, repair orders, supplements and warranties.
- Develop and implement follow-up program on appraisals.
- Ensure ongoing communication with adjuster, production staff and customers regarding repair status.
- Inspect repairs and meet with customers when picking up the vehicle to ensure customer satisfaction.
- Work to resolve any customer concerns or dissatisfaction.
- Maintain complete knowledge and comply with company and departmental policies, procedures and standards.
- Communicate and document repair status to customers and insurance companies.

**Requirements**:

- 1-2 years of experience in customer service or similar position.
- Previous experience in the industry is a bonus.

Location: 441 Brackley Point Road, Charlottetown, Prince Edward Island C1E 3C2

**Salary**: $16.00-$18.00 per hour

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