Manager, Professional Advisors

4 weeks ago

Vancouver, Canada BC College of Oral Health Professionals Full time

**Position Type: **Permanent, Full-time

**Location: **BCCOHP Offices (Vancouver or Victoria) - Hybrid

**Application Deadline**:May 8, 2024

**Who we are**

The BC College of Oral Health Professionals (BCCOHP) is the regulatory body for all oral health professionals in BC. BCCOHP’s role is to protect the public and promote better health outcomes for patients. BCCOHP regulates 16,000 oral health professionals including certified dental assistants, dental therapists, dental hygienists, dental technicians, denturists and dentists. We protect the public in three main ways:

- Ensuring that oral health professionals are able to practise competently
- Setting standards for the delivery of safe and patient-centred oral health care
- Investigating complaints about oral health professionals

Our vision is to reimagine oral health care oversight in BC. We draw from a shared legacy and rich diversity of thought to deliver modernized oral health care regulation.

Our mission is to provide regulatory leadership that collaboratively builds public confidence in the delivery of safe, ethical, competent, team-based oral health care.

**Our Values**
- We put people first. _

We recognize that the most important resource in delivering our mission is the diversity and knowledge of people: those who do the work of regulation, the professionals we regulate, and the patients and public we serve
- We do what we say._

We are committed to achieving meaningful outcomes for patients and the public, and to being transparent about our work and its impact.
- We get it done. _

We build credibility and trustworthiness through the quality of our regulatory work, while approaching new challenges with openness and curiosity.
- We take the long view._

Through continuous improvement, we use our influence to make a positive impact today and in the future.

**Strategic Focus**

We will incorporate meaningful Indigenous involvement in decision-making and adopt practices that uphold anti-racism, cultural safety and humility.

We will identify the strategic opportunities within regulatory modernization, including the new governing legislation.

We will unify core regulatory functions and professional and ethical standards that protect the public from harm and promote public interest.

**Our Work Environment**

BCCOHP provides a working environment that is welcoming, respectful, and rewarding. We offer opportunities for personal and professional growth and encourage reasonable work-life balance with flexible work arrangements including hybrid work options, and flexible start and end times.

**About the Role**

BCCOHP is seeking a permanent, full-time Manager, Professional Advisors to join our Professional Practice team. This position will report to the Director, Professional Practice.

**Essential Duties**
- Regulatory _
- Ensure timely, accurate and appropriate responses by expert advisors to stakeholder enquiries, including those of patients, the public and registrants.
- Oversee the department’s team of professional advisors.
- Support the Director, Professional Practice in ensuring that all BCCOHP’s regulatory policies allow for processes that are proportionate, consistent, and fair, take account of the statutory objectives, the regulator’s standards and the relevant case law and prioritize patient and service user safety.
- Support the Director, Professional Practice in ensuring that BCCOHP has an effective process for development and revision of standards and guidance, taking into account stakeholders’ views and experiences, external events, developments in provincial, national, and international regulation, and best practices and learning from other areas of its work.
- Work with the regulatory function Directors and Managers on development of processes and policies requiring further integration post amalgamation.
- Provide professional and regulatory advice to various BCCOHP areas to further develop processes and programs.
- Team Management and Leadership _
- Contribute to strategic discussions and decision-making for BCCOHP and its professional team.
- Provide leadership, management, mentorship, and supervision of the professional advisor team.
- Ensure each member of the professional advisor staff team has a clear understanding of their role, accountability, authority, and responsibilities.
- Ensure each member of the professional advisor staff team is provided with performance reviews and planning.

**Essential Skills and Qualifications**
- Minimum 5 years of experience in a regulatory environment or oral health profession.
- Knowledge or background in regulation and/or government policy.
- Intermediate-level experience with Microsoft Office suite and research databases.
- Team player with the ability to build and maintain positive working relationships, both internal and external; motivates and encourages others.
- Strong interpersonal skills, compassionate but confident with the ability to engage in difficult conversations

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