Bdc Representative

Bennett GM is looking for a Service Business Development (BDC) Representative in Cambridge. The Service BDC representatives are highly motivated individuals who will be responsible for effectively handling database leads and creating appointments for our Service team.

Bennett GM is the proud recipient of the General Motors Presidents Award as being one of the best GM dealerships in Canada.

**Job Duties**:

- Following up on customer inquiries for the service department.
- Following up with past customers in the database.

**What We Look For**:

- Must have excellent communication skills (good written, verbal skills and a clear speaking voice).
- Prior experience in a customer service role is required.
- Pleasant and engaging phone manner.
- Must be comfortable with computers and technology systems.
- Strong record of customer satisfaction results.
- Team-oriented individual.
- Strong time management skills.
- Must have the drive and desire to meet production goals and expectations.
- Call center experience would be considered an asset.
- Experience in a dealership sales/service department would be considered an asset.

**What We Offer**:

- A solid foundation of customers from over 85 years of business.
- A very competitive compensation plan and benefits.
- A leadership team that trains and mentors its staff to ensure success for new team members.
- An exciting and fun place to work

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay

Work Location: One location