Patient Care Coordinator

2 weeks ago

Langley, Canada Three Peaks Health Full time

Three Peaks Health is a health and wellness clinic that believes in achieving the best quality rehabilitation in one location, facilitating quick and effective results for our clients.

Our professional health services include:

- Physiotherapy
- Chiropractor
- Registered Massage Therapy
- Kinesiology / Fascial Stretch Therapy / Active Isolated Stretching
- Laser and Ultrasound Therapy
- ICBC & WSBC

Job brief
- Patient Care Coordinators support health care professionals by performing a variety of clerical and administrative tasks such as scheduling appointments, word processing, filing, answering the phone, and correspondence.

Key Responsibilities (Not Inclusive to)
- Managing and updating patient records
- Greeting patients
- Making appointments
- Maintaining the front desk and reception areas
- Processing insurance and other claim inquiries
- Answer the phone, schedule and confirm medical appointments, greet patients, receive and communicate messages
- Transcribe, from handwritten notes, electronic dictation, or oral instructions
- Operate office equipment. This includes voice mail messaging systems, photocopiers, fax machines, and document scanners
- Keep examination areas clean, orderly, and stocked with supplies
- Ask patients questions to complete forms, documents, and case histories

Skill Set
- Medical terminology
- Insurance billing procedures
- Medical ethics and laws
- excellent oral and written communication skills
- good organizational and time management skill
- the ability to maintain accuracy while doing multiple tasks or working under pressure
- the ability to follow directions closely and accurately
- the ability to establish a professional relationship with patients and ensure that they have confidence in you
- the ability to deal effectively with the difficult behaviors that can sometimes be shown by people in distress
- the ability to work independently or as part of a team
- **Previous knowledge of Janeapp is an asset**

This position is part-time (approx. 10-20hrs/week) which includes evenings and Saturdays, so you *Must* be available for these.

Please send us a personalized cover letter stating why you want to work for Three Peaks Health

**Job Types**: Part-time, Permanent, Casual

**Salary**: $17.00-$19.00 per hour

**Benefits**:

- Casual dress
- On-site gym
- On-site parking

Schedule:

- Evening shift
- Every Weekend
- Weekends as needed

COVID-19 considerations:
To keep our staff and clients as safe as possible we have COVID-19 measures in place, such as increased equipment cleaning and plexiglass barriers at our front desk.

Work Location: In person

Expected start date: 2023-09-18

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