Manager, Retail

2 weeks ago


North Vancouver, Canada Grouse Mountain Full time

**Job Title**: Manager, Retail

**Location**: North Vancouver

**Department**: Mountain Adventures

**Reports to**: Director, Mountain Adventures

**Role Status**: Full time - Permanent - Salary

Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunity. Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as Vancouver's premier mountain resort. In exchange for employee excellence, we offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation (including skiing and snowboarding) an inspiring setting and many unique employee privileges.

**Key Responsibilities**:

- Plan and implement the fiscal sales, purchasing and business development strategy for all Grouse Mountain Retail Outlets including:

- Outfitters
- The Spirit Gallery Gift Shop
- Essentials
- Grizzly Bear Lookout (Summer operations only)
- Rental Outpost (Winter operations only)
- Theatre In the Sky
- Source, select and purchase all retail merchandise
- Source merchandise for other departments including staff events, staff uniforms and gifts
- Develop, oversee and manage store merchandizing
- Negotiate terms of payment and cost of goods
- Complete order entry and recieving
- Interviewing, hiring, training, and coaching new employees with a focus on product knowledge
- Promoting a positive work environment and culture by leading by example and maintaining strong and supportive relationships with all staff
- Manage the guest experience and ensure service standards are met or exceeded to achieve a high Net Promotor Score
- Identify opportunities and products for revenue growth
- Liaise with Grouse Mountain Sales and Marketing department to ensure delivery of merchandise is consistent with brand
- Work with Guest Services Manager to respond to all guest comments
- Monitor market trends
- Following forecasted labour budgets, controlling cost of goods, expenses and labour to keep in line with current and forecasted events
- As a valued member of the management team, you may be required for duties within the department but outside of your regular role
- All other duties as required

**Requirements**:

- Business degree preferred or equivalent combination of training and experience required
- 3-5 years’ proven experience in management/supervisory role
- Minimum 5 years retail sportswear selling experience required
- Experience buying summer and winter outdoor technical gear as well as tourism related merchandise
- Experience analyzing and completing merchandise purchasing
- Strong problem solving & decision-making skills
- Ability to establish and maintain effective working relationships with a wide variety of staff and external contacts and brand reps
- Strong skills with Word, Excel & Microsoft Outlook and POS systems
- Understanding of SQL database reports and PowerBI reporting an asset
- Ability to work a flexible schedule including opening, closing, weekends, and holidays
- High energy, outgoing, approachable and a strong work ethic



  • North Vancouver, Canada Arc'teryx Full time

    **Department**: Commercial - Retail Training **Reports to**:Manager, Retail Training Programs **Location**:North Vancouver, B.C. *** **Your opportunity at ARC’TERYX**: As the Project Manager, Retail Training you will support in the enablement of our retail stores, through cross-functional project management. You are responsible for driving key retail...

  • Manager, Fp&a

    4 weeks ago


    North Vancouver, Canada Arc'teryx Full time

    **Your Opportunity at ARC’TERYX**: - As the Manager, FP&A - NAM Retail you will deliver reporting and analysis for NAM retail to support key decision making. You will partner with retail leadership and lead strategic analysis, performance reporting, planning, budgeting, and forecasting to inform business decisions and drive outstanding results within NAM...


  • Vancouver, Canada POWERHOUSE RETAIL SERVICES Full time

    Do you have a flair for merchandising? Have worked retail in the past but looking for a change? We are currently recruiting for an independent contractor to fill the role of ‘**Retail** **Visual Merchandiser**' in the **Vancouver, BC **and surrounding areas to join our team of national visual merchandisers to complete service calls in Mark's Work...


  • Vancouver, Canada POWERHOUSE RETAIL SERVICES Full time

    We are currently recruiting for an independent contractor to fill the role of ‘**Retail** **Visual Merchandiser**' in **Vancouver, BC **area. To complete service calls in the Marks Work Warehouse, and other Retailers. This opportunity offers **flexible part-time hours** (no weekends or evenings) throughout the week (Monday through Friday) with the ability...

  • Retail - Supervisor

    3 weeks ago


    North Vancouver, Canada Grouse Mountain Full time

    **Job Title**: Supervisor, Retail **Location**: North Vancouver **Department**: Retail **Reports to**: Manager and Assistant Manger, Retail **Role Status**: Full-Time, Permanent **Scope of the job**: The Retail Supervisor’s primary role is to drive outstanding guest service in our retail spaces. They’ll lead our associates and Team Leaders in...

  • Retail - Supervisor

    2 weeks ago


    North Vancouver, Canada Grouse Mountain Full time

    Everyday we aim to provide a high quality, dynamic and authentic mountain playground where locals and tourists can escape, have fun, learn and challenge themselves, embracing the outdoors and key elements of BC culture. Our friendly and informative staff will help guests to create enduring memories based on remarkable experiences. **Job Title**: Supervisor,...

  • Retail Sales Manager

    4 weeks ago


    North Vancouver, Canada Technical Access Group Inc. Full time

    Education: Other trades certificate or diploma - Experience: 3 years to less than 5 years - or equivalent experience **Work setting**: - Retail business **Tasks**: - Manage staff and assign duties - Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales - Determine merchandise...


  • Vancouver, Canada Lindt Retail Management Full time

    **Responsibilities**: - Assist with the management of the daily operations of Lindt Chocolate Shop - Assist with generating and driving corporate sales - Uphold the values of exemplary customer service through modeling of behaviour and establishing appropriate guidelines - Monitor sales and labour issues on a daily basis with a goal to maximize store...


  • North York, Canada Lifemark Health Group Full time

    Note: This is a hybrid role, with remote and in-office work. The office is located at 243 Consumers Road, North York, Ontario As Retail Product Manager, you will oversee retail product programs and drive retail sales initiatives for our network of rehabilitation clinics across Canada. Working alongside key stakeholders from across the organization, you will...

  • Retail Labour Analyst

    4 weeks ago


    North Vancouver, Canada Arc'teryx Full time

    **Department**: Commercial **Reports to**:Manager, Retail Analytics **Location**:North Vancouver, B.C. **Your Opportunity at ARC’TERYX**: - As the Retail Analyst, Labour, you will be responsible for labour reporting, forecasting, traffic variance reporting, analysis of operating labour costs, and leading in-store data collection. Reporting directly to...


  • North Vancouver, Canada Johnstone's Barbecues and Parts Full time

    **About us** Johnstone's Barbecues and Parts is a 2nd generation Family business Selling Barbecues and Outdoor heating in North Vancouver, BC. We are fast-paced, customer-centric and We are selling a fun product that people really enjoy, you will have great coworkers and happy customers. Are you a responsible worker with previous supervisor/key holder...


  • North Vancouver, Canada Grouse Mountain Full time

    **Job Title**: Supervisor, Retail **Location**: North Vancouver **Department**: Retail **Reports to**: Manager and Assistant Manger, Retail **Role Status**: Part-Time, Permanent **Scope of the job**: The Retail Supervisor’s primary role is to drive outstanding guest service in our retail spaces. They’ll lead our associates and Team Leaders in...

  • manager, retail sales

    3 weeks ago


    North Vancouver, Canada 1180910 BC Ltd Full time

    Education: Secondary (high) school graduation certificateExperience: 2 years to less than 3 yearsWork settingRetail businessTasksManage staff and assign dutiesDetermine merchandise and services to be soldImplement price and credits policiesLocate, select and procure merchandise for resaleDevelop and implement marketing strategiesPlan budgets and monitor...

  • manager, retail sales

    3 weeks ago


    North Vancouver, Canada 1180910 BC Ltd Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingRetail businessTasksManage staff and assign dutiesDetermine merchandise and services to be soldImplement price and credits policiesLocate, select and procure merchandise for resaleDevelop and implement marketing strategiesPlan budgets and monitor revenues and...


  • Vancouver, Canada Match Retail Full time

    Overview: **Match Retail is looking to grow its Merchandising Team!** As a provider of essential services in Canada, Match Retail supports major retailers and brands by assisting with innovation launches - visiting retailers to update their sections and make way for new products. Working on programs for our long-term clients such as L’Oréal, Maybelline,...

  • Retail - Associate

    4 days ago


    North Vancouver, Canada Grouse Mountain Full time

    Everyday we aim to provide a high quality, dynamic and authentic mountain playground where locals and tourists can escape, have fun, learn and challenge themselves, embracing the outdoors and key elements of BC culture. Our friendly and informative staff will help guests to create enduring memories based on remarkable experiences. **Job Title**: Retail...


  • North Vancouver, Canada Grouse Mountain Full time

    Everyday we aim to provide a high quality, dynamic and authentic mountain playground where locals and tourists can escape, have fun, learn and challenge themselves, embracing the outdoors and key elements of BC culture. Our friendly and informative staff will help guests to create enduring memories based on remarkable experiences. **Job Title**: Supervisor,...


  • North Battleford, Canada Grizzlytrek Group Full time

    GrizzlyTrek, a premier Technical & Indigenous Staffing Solutions provider, is thrilled to announce a career opportunity for a Retail Finance Manager on behalf of our respected client. This role is a perfect fit for a finance professional who is adept at driving financial performance and providing strategic financial insights within the retail sector. Joining...


  • Vancouver, Canada Saje Natural Wellness | Retail Full time

    **Salary**: $55,000-$70,000 Annually ***: **Description**: Reporting to District or Area Manager, the Store Manager (SM) is accountable for leading all aspects of their store’s business. Through attracting, leading and developing Team Members, the SM drives key business results by ensuring all aspects of the in-store experience are delivered consistently...

  • Retail Store Manager

    2 weeks ago


    Vancouver, Canada Showcase Full time

    Showcase is seeking a dynamic and experienced Store Manager to help lead our retail store in Capilano Mall. Showcase is a national retailer with 150 bricks-and-mortar stores in top malls throughout Canada and the USA. Our stores offer emerging trendy products from social media, such as health, beauty, home, toys, tech, and novelty food. Our top products...